RONDELL HINDS
Brooklyn
Summary
Detail-oriented professional with extensive experience in immigration enforcement. Skilled in investigative techniques, risk assessment, and legal documentation. Committed to ensuring compliance with U.S. immigration laws while effectively communicating with diverse stakeholders.
Overview
14
14
years of professional experience
Work History
Deportation Officer
Department of Homeland Security
New York
10.2025 - Current
- Conducted thorough investigations on immigration cases and detainee backgrounds.
- Assisted in preparing legal documents for deportation proceedings.
- Collaborated with law enforcement to coordinate detention and deportation efforts.
- Maintained accurate records of detainee status and case progress.
- Communicated with detainees regarding their rights and procedures.
- Reviewed case files to ensure compliance with immigration laws and regulations.
- Participated in training sessions to stay updated on immigration policies.
- Facilitated interviews with detainees to gather relevant information for cases.
- Coordinated with foreign governments on matters related to deportation proceedings.
- Monitored developments in immigration law to stay current on changes that may affect enforcement actions.
- Screened travelers at airports, seaports, and land borders to identify potential immigration violators.
- Reviewed applications for visas, residency permits, and other forms of entry into the U.S.
- Maintained records of all activities conducted while performing duties as a Deportation Officer.
- Prepared detailed reports summarizing activities conducted during each shift.
- Provided legal advice to government agencies regarding deportation proceedings.
- Provided assistance in locating family members of detained aliens who are subject to removal from the United States.
- Ensured that all required paperwork is completed accurately and submitted within established timelines.
- Facilitated communication between various parties involved in deportation hearings or appeals processes.
- Collaborated with local law enforcement agencies to apprehend persons who are subject to removal from the United States.
- Participated in outreach programs aimed at educating immigrants about their rights under U.S. law.
- Inspected documents such as passports and visas for authenticity and validity prior to allowing entry into the country.
- Conducted investigations of individuals suspected of immigration violations and took appropriate action based on the findings.
- Assisted in preparing cases for presentation to court, including gathering evidence and presenting oral arguments.
- Accompanied deportees on flights back home when necessary, ensuring they arrive safely at their destination point.
- Interviewed detainees regarding their immigration status and eligibility for relief or repatriation.
- Interpreted statutes and regulations pertaining to deportation proceedings in order to provide guidance on complex issues arising out of these matters.
- Developed strategies to ensure compliance with all applicable laws governing deportation proceedings.
- Reviewed immigration documentation for validity and asked targeted questions of each individual.
- Coordinated detention and deportation for individuals violating country immigration laws.
- Collaborated with law enforcement officials to provide relevant information regarding observed or suspected criminal activity.
- Worked with law enforcement agencies to carry out mandated civil and criminal prosecutions.
CBP Officer
Department of Homeland Security
New York
07.2023 - 10.2025
- Monitored border activities to detect illegal smuggling and security threats.
- Collaborated with law enforcement agencies to share intelligence and enhance security.
- Inspected cargo and travelers for compliance with U.S. customs regulations.
- Conducted interviews with travelers to assess risk and gather information.
- Utilized screening technology to identify prohibited items in luggage and vehicles.
- Prepared detailed reports on inspections and incidents for management review.
- Trained new officers on procedures and best practices in customs enforcement.
- Monitored borders for illegal crossings and contraband smuggling activities.
- Participated in special operations aimed at detecting contraband smuggling activities along US borders.
- Interviewed travelers at ports of entry to assess compliance with applicable laws.
- Confiscated unauthorized merchandise from travelers attempting to bring it into the country.
- Responded quickly to emergency situations involving terrorist threats or illegal border crossings.
- Prepared detailed reports summarizing activities performed while on duty.
- Identified fraudulent documents presented by travelers during inspections.
- Verified accuracy of documentation provided by travelers including visas, passports and other identification documents.
- Operated non-intrusive inspection systems such as X-ray machines to detect suspicious objects in luggage or freight shipments.
- Enforced immigration laws by identifying individuals attempting to enter illegally or without proper documentation.
- Interacted with foreign nationals in order to obtain information regarding their identity, background and reason for entering the country.
- Reported violations of customs regulations and immigration laws.
- Assessed risk levels based on factors such as nationality, travel patterns, purpose of trip and mode of transport.
- Collected evidence related to violations of customs regulations or criminal activity.
- Conducted searches of vehicles, vessels, aircrafts, containers, and other areas for prohibited items or persons.
- Examined documents to determine admissibility of travelers into the United States and conducted inspections of travelers, baggage and cargo.
- Advised passengers on restrictions related to bringing goods across international borders.
- Reviewed immigration documentation for validity and asked targeted questions of each individual.
- Calculated and assessed duties and taxes due on goods.
- Inspected cargo, baggage and personal articles entering or leaving U.S. for compliance with revenue laws and U.S. customs regulations.
- Worked with law enforcement agencies to carry out mandated civil and criminal prosecutions.
- Reported illegal transport to local and federal authorities and assisted with investigations to support prosecutorial efforts.
Lead Ramp Agent
Delta Air Lines, Inc
New York
11.2011 - 01.2023
- Supervised ramp operations to ensure timely aircraft arrivals and departures.
- Coordinated baggage handling processes for optimal efficiency and accuracy.
- Trained new ramp agents on safety protocols and operational procedures.
- Communicated with flight crews to assist in loading and unloading cargo.
- Monitored equipment performance and reported maintenance needs promptly.
- Inspected baggage for compliance with airline regulations and safety standards.
- Collaborated with ground services to enhance overall operational effectiveness.
- Conducted preflight inspections on aircrafts to identify any maintenance or repair needs.
- Verified accuracy of freight weights against documentation before loading onto aircrafts.
- Communicated effectively with pilots regarding arrival and departure times, weather conditions and other pertinent information.
- Enforced safety procedures while directing ground personnel in the safe operation of equipment.
- Provided assistance to disabled passengers requiring special attention or wheelchair service.
- Assisted passengers with boarding and deboarding flights in a timely manner.
- Prepared documents related to flight operations such as load sheets, gate passes, manifests.
- Collaborated with airline personnel regarding changes in departure times or gate assignments.
- Resolved customer complaints in an efficient and professional manner.
- Inspected cargo for proper tagging, labeling, weight distribution and hazardous materials.
- Coordinated the loading and unloading of cargo and baggage on various aircrafts.
- Supervised ground staff activities during their shift including breaks and meal times.
- Utilized specialized equipment such as forklifts, belt loaders and tuggers safely while performing job duties.
- Managed a team of ramp agents by providing guidance, feedback, training and support when needed.
- Monitored the movement of all arriving and departing aircraft to ensure safety compliance with FAA regulations.
- Responsible for maintaining cleanliness standards within the work area according to company policies.
- Maintained accurate records pertaining to flight schedules, crew manifest information and passenger counts.
- Ensured that all necessary paperwork was completed accurately prior to each flight's departure.
- Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
- Operated conveyor belts, push-back tractors and aircraft tugs daily.
- Communicated via headset radio with ground crew, flight crew and tow person about ramp operations and flight requirements.
- Operated equipment to support on-ground operations in between flights.
- Collected, sorted and checked baggage tags against flight lists.
- Maintained on-time connections by guiding aircraft to and from gate positions.
- Positioned and pushed aircraft from remote airport locations to specified areas for operation.
- Connected electrical power units and service hoses to aircraft.
- Participated in regular safety drills and training sessions.
- Implemented company policies regarding baggage handling and customer service.
- Worked in various weather conditions to ensure continuous airport operations.
- Resolved issues related to misplaced or lost baggage.
- Performed aircraft marshaling and wing-walking duties to ensure safe aircraft movement on the ramp.
- Maintained clear communication with team members and supervisors using radios and hand signals.
- Assisted passengers with special needs or requests regarding their baggage.
- Participated in team meetings to discuss performance, safety, and operational improvements.
- Adhered to strict timelines for the turnaround of flights.
- Monitored and reported any irregularities in baggage or cargo, such as damaged goods.
- Tagged and wrote identifying information on containers, boxes and cargo.
- Packed boxes and stock using organizational guidelines.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Used scanners to track parcel information, condition or receipt.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Collaborated with other movers when loading large equipment to prevent potential accidents.
- Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
- Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
- Used digital database to keep records of units and stock moved.
- Placed bracing, straps and other protective devices onto items in transit to prevent damage.
- Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
- Checked cargo before transportation and determined if items adhered to proper regulation standards.
Education
High School Diploma -
Penn Foster Career School
Scranton, PAAssociate of Science - AIRCRAFT MECHANIC
VAUGHN COLLEGE
Queens, NYSkills
- Investigative techniques
- Legal documentation
- Immigration policy compliance
- Case management
- Risk assessment
- Law enforcement collaboration
- Detail orientation
- Effective communication
- Problem solving
- Team coordination
- Conflict resolution
- Analytical thinking
- Cargo inspection
- Firearms handling
- Stress management
- Threat assessment
- Reliability
- Contraband detection
- Adaptability
- Self motivation
Timeline
Deportation Officer
Department of Homeland Security
10.2025 - Current
CBP Officer
Department of Homeland Security
07.2023 - 10.2025
Lead Ramp Agent
Delta Air Lines, Inc
11.2011 - 01.2023
High School Diploma -
Penn Foster Career School
Associate of Science - AIRCRAFT MECHANIC
VAUGHN COLLEGE