Summary
Overview
Work History
Education
Skills
Interests
Timeline
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RONDIE-KAYE CHEN

PORT ST LUCIE

Summary

Dynamic professional with a proven track record at Digicel Jamaica, excelling in marketing and staff management. Skilled in cultivating customer relationships and achieving sales goals, I leverage strong communication and team development abilities to drive business success. Committed to optimizing processes and enhancing client loyalty through strategic initiatives.

Overview

20
20
years of professional experience

Work History

Notary Public

CHINEY GLOW BEAUTY LLC
11.2023 - Current
  • Checked documents and identifying credentials for all parties.
  • Updated journal with names and dates for permanent record.
  • Looked for signs of fraud or coercion and refused notarization.
  • Administered oath to document signers to obtain affirmation of truth.

MANAGER

CHINEY GLOW BEAUTY LLC
01.2014 - Current
  • Developed and maintained relationships with customers and suppliers through account development.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Responded to customer requests for products, services, and company information.
  • Responded proactively and positively to rapid change.

Sales Executive

DIGICEL JAMAICA
03.2011 - 01.2014
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Set and achieved company defined sales goals.

VALUE ADDED EXECUTIVE

CLAROJAMAICA
03.2008 - 01.2010
  • Assisted in employee appraisals, promotions and terminations based on performance reviews.
  • Reviewed employee concerns and new opportunities to drive business strategies.
  • Identified trends and assessed opportunities to improve processes and execution.
  • Assessed and analyzed departmental budgets to find ways to minimize expenses and optimize profits.

HOSTESS

BIBIBIPS BAR AND GRILL
01.2006 - 09.2008
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Answered customer questions about hours, seating, and menu information.

Education

No Degree - PRE REQUISITS

Keiser University
PORT ST LUCIE FLORIDA

No Degree - NAVIGATION OF SCIENCE

Broward College
Fort Lauderdale, FL
12-2024

High School Diploma -

GUYS HILL HIGH SCHOOL
ST CATHERINE, JAMAICA
05-2005

Skills

  • Marketing
  • Staff management
  • Shift scheduling
  • Brand management
  • Product sales
  • Team development

Interests

  • Gardening
  • Blogging
  • Drawing and Painting
  • Food Tourism
  • Road Trips

Timeline

Notary Public

CHINEY GLOW BEAUTY LLC
11.2023 - Current

MANAGER

CHINEY GLOW BEAUTY LLC
01.2014 - Current

Sales Executive

DIGICEL JAMAICA
03.2011 - 01.2014

VALUE ADDED EXECUTIVE

CLAROJAMAICA
03.2008 - 01.2010

HOSTESS

BIBIBIPS BAR AND GRILL
01.2006 - 09.2008

No Degree - PRE REQUISITS

Keiser University

No Degree - NAVIGATION OF SCIENCE

Broward College

High School Diploma -

GUYS HILL HIGH SCHOOL

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