Ronel Rupnarain
Bronx,NY
Summary
Detail-oriented administrative professional with extensive experience in schedule management, database oversight, and office operations. Proficient in Microsoft 365, data management, project coordination, and team leadership. Strong communication skills foster effective collaboration and support within teams. Committed to contributing to mission-driven environments through active community involvement.
Overview
8
8
years of professional experience
Work History
Telehealth Medical Assistant
Current Health / BestBuyHealth
Remote, NY
06.2025 - Current
- Managed scheduling, patient communications, and follow-up care instructions through phone and email.
- Maintained electronic health records (Epic, Microsoft 365) with accuracy and confidentiality.
- Provided administrative support via Zendesk and Slack, ensuring timely responses and high patient satisfaction.
- Coordinated workflow across teams, demonstrating strong organizational and project management skills.
Certified Medical Assistant
61st Street Service Corporation/NYP
New York, New York
03.2022 - 05.2025
- Conducted patient assessments and managed documentation using electronic health records.
- Collaborated with medical teams to ensure smooth operations and patient care coordination.
- Oversaw inventory and supplies, organized workflows, and supported daily office operations.
Chief Medical Assistant
Kezmed Medical PC
The Bronx, New York
11.2017 - 03.2022
- Supervised a team of 4 Medical Assistants, managed schedules, and led training programs.
- Coordinated administrative and clinical workflows, including appointment scheduling, records management, and project tasks.
- Oversaw multiple EMR systems (Epic, Practice Fusion) and ensured compliance with HIPAA.
- Managed office supplies, budgets, and operational logistics across multiple locations.
Education
Medical Assistant
ABC Training Centre
The Bronx, NY10-2017
High School Diploma -
Dundee Secondary School
Dundee, South Africa12-2009
Skills
- Administrative & Office Management
- Project Coordination & Scheduling
- Database Management & Microsoft 365 (Word, Excel, Outlook)
- Communication & Interpersonal Skills
- Team Leadership & Training
- Warm, Personable Guest/Client Interaction
- Technical Platforms: Epic, Zendesk, Slack, Practice Fusion
Timeline
Telehealth Medical Assistant
Current Health / BestBuyHealth
06.2025 - Current
Certified Medical Assistant
61st Street Service Corporation/NYP
03.2022 - 05.2025
Chief Medical Assistant
Kezmed Medical PC
11.2017 - 03.2022
Medical Assistant
ABC Training Centre
High School Diploma -
Dundee Secondary School