Rosanne Venci
Tallahassee
Overview
33
33
years of professional experience
1
1
Certification
Work History
Legal Medical Records/Medical Billing Coordinator
Tallahassee Pain & Weight Loss, LLC
Tallahassee, FL
12.2025 - Current
- Managed end-to-end legal medical record retrieval and billing, including subpoena compliance, EHR extraction, HIPAA adherence, and invoicing for legal requests.
- Coordinated billing processes to ensure timely submissions and reduce claim denials.
- Processed and fulfilled legal requests for medical records, including subpoenas, attorney requests, and authorizations.
- Coordinated secure delivery of medical documentation to attorneys, insurers, and authorized parties.
- Maintained strict confidentiality of patient information and ensured accurate release of records.
- Responded to time-sensitive legal inquiries and ensured deadlines were met for litigation support.
Office Manager/Weight Loss Counselor
Tallahassee Pain & Weight Loss, LLC
Tallahassee, FL
01.2014 - 11.2025
- Managed day-to-day front-office operations, including appointment scheduling, patient check-in/out, and maintained a professional clinic environment.
- Coordinated and supported the medically-supervised weight-loss program.
- Recruited and hired physicians, nurse practitioners, nurses, medical assistants, and administrative staff.
- Reviewed and screened all applicant resumes, conducted initial candidate evaluations, and coordinated interview selections.
- Conducted client consultations, explained program components, and developed individualized plans aligned with practitioner guidance.
- Monitored client progress, maintained treatment documentation, and followed up with clients to support adherence, retention, and successful outcomes.
- Facilitated informative presentations with staff to potential referral sources to educate them on how our office helped patients with pain management and achieving their weight loss goals.
- Handled patient billing, payments, analyzed complex Explanation of Benefits and insurance queries.
- Maintained compliance with healthcare regulations (HIPAA/OSHA), ensured accurate medical records and secure patient data handling.
- Developed and implemented referral and client-acquisition initiatives to support clinic growth and community engagement.
- Trained new staff on office procedures, patient intake, and compliance standards
- Managed office supply inventory and restocked medical/administrative materials
- Handled attorney and client correspondence for personal-injury patients, ensuring timely and accurate documentation
- Implemented Practice Fusion as the clinic's electronic health record (EHR) system, including setup, staff training, and workflow integration
Professor of Psychology & Lifespan/Human Development
Keiser University
Tallahassee, FL
10.2012 - 12.2023
- Designed and delivered undergraduate and graduate courses in lifespan development, human development, developmental psychology, and related subjects
- Developed and refined syllabi, lecture content, assignments, and assessment tools aligned with accreditation standards
- Employed diverse instructional strategies (in-person, hybrid, online) to meet varied learner needs and promote engagement
- Provided individual mentorship and academic guidance to students, monitoring progress and supporting retention and success
- Collaborated with department colleagues to evaluate and update curriculum, map program learning outcomes, and support continuous improvement
- Engaged in service to the university including committee work, student advising, and program accreditation tasks
- Utilized learning management systems and educational technology to deliver content, track student performance, and enhance student interaction
- Fostered inclusive classroom environments that respect diversity, encourage critical thinking and support student-centered learning
- Integrated real-world case studies to enhance student understanding
Certified Private Educator and Tester
Successful Keys to Learning
Plantation, FL
01.2001 - 01.2013
- Developed and delivered individualized instructional plans for students preparing for standardized exams
- Implemented tailored learning strategies to support cognitive, behavioral, and developmental needs of children with ASD, ADD, and ADHD.
- Administered testing sessions, scored results and provided detailed feedback to students and parents
- Evaluated student learning needs, identified gaps and implemented targeted remediation strategies
- Maintained accurate testing records, compliance documentation and confidentiality of student information
- Communicated progress reports to students, parents, program directors and recommended next steps
- Coordinated with educational staff to monitor student performance, attendance and improvement trends
- Stayed current with state exam frameworks and educational best practices to ensure alignment of prep curriculum
Behavior Counselor and Private Tutor
A Brighter Tomorrow
Davie, FL
01.1995 - 01.2001
- Provided one-on-one academic support across core subjects, tailoring lessons to each student's learning style
- Provided individualized educational support to children diagnosed with Autism Spectrum Disorder (ASD), ADD, and ADHD.
- Developed individualized behavior plans to address attention, motivation, and self-management needs
- Used positive-reinforcement strategies to improve student behavior, focus, and task completion
- Tracked academic progress and behavioral milestones, adjusting strategies as needed
- Communicated regularly with parents and caregivers regarding progress, goals, and recommended interventions
- Created structured study routines to build executive-functioning skills, including organization and time management
- Supported students with homework, test preparation, and skill-building activities
- Maintained accurate session notes and ensured a safe, supportive learning environment
Bariatric Support Counselor
West Taft Medical Center
Hollywood, FL
08.1993 - 12.1995
- Provided one-on-one counseling to bariatric patients before and after surgery
- Educated patients on nutrition, lifestyle changes, and long-term weight-management strategies
- Conducted intake assessments to evaluate emotional readiness, health habits, and support needs
- Guided patients through behavior-change techniques to improve adherence and postoperative outcomes
- Monitored progress, documented notes, and adjusted care plans as needed
- Facilitated supportive conversations to address anxiety, motivation, and emotional challenges
- Collaborated with medical providers, dietitians, and clinical staff to coordinate patient care
- Maintained HIPAA-compliant records and ensured patient confidentiality
- Provided resources, follow-up reminders, and encouragement to support long-term success
Internship
South County Mental Hospital
Boynton Beach, FL
03.1995 - 07.1995
- Supported therapeutic sessions for children experiencing behavioral, emotional, and family-related difficulties
- Assisted clinicians with intake assessments, observation notes, and treatment-plan updates
- Facilitated structured activities to promote emotional regulation, communication skills, and healthy coping strategies
- Monitored patient behavior and provided redirection and support in crisis or high-stress situations
- Communicated with families under clinician guidance to reinforce treatment goals and home-support strategies
- Maintained accurate, confidential documentation in accordance with mental-health and HIPAA standards
- Implemented activities with children that were geared towards positivity, getting along, having fun, learning new skills, and building their self-esteem
Education
M.S. - Psychology
Nova Southeastern University
Davie, FL08.1997
B.A. - Psychology
Florida International University
Miami, FL08.1993
Skills
- Clinical & Client Support
- Patient counseling & education
- Weight-loss and bariatric support
- Behavioral intervention strategies
- Intake assessments & progress monitoring
- Confidential documentation (HIPAA compliant)
- Administrative & Office Management
- EHR implementation
- Professional correspondence with attorneys, clients, and providers
- Learning Management Systems
- Documentation, reporting & data entry
- Education, lesson planning, individualized Instruction
- Standardized test preparation
- Academic advising & mentoring
- Strong communication & interpersonal Skills
Certification
- Certified Test Administrator - Iowa State University
- Standardized test administration and proctoring
- Accurate scoring and data recording
- Adherence to testing protocols and compliance standards
- Monitoring test-takers to ensure academic integrity
Timeline
Legal Medical Records/Medical Billing Coordinator
Tallahassee Pain & Weight Loss, LLC
12.2025 - Current
Office Manager/Weight Loss Counselor
Tallahassee Pain & Weight Loss, LLC
01.2014 - 11.2025
Professor of Psychology & Lifespan/Human Development
Keiser University
10.2012 - 12.2023
Certified Private Educator and Tester
Successful Keys to Learning
01.2001 - 01.2013
Internship
South County Mental Hospital
03.1995 - 07.1995
Behavior Counselor and Private Tutor
A Brighter Tomorrow
01.1995 - 01.2001
Bariatric Support Counselor
West Taft Medical Center
08.1993 - 12.1995
M.S. - Psychology
Nova Southeastern University
B.A. - Psychology
Florida International University