Rosanne Venci
Tallahassee
Summary
Master’s-level psychology professional with a strong background in university teaching, counseling, behavioral support, and medical clinic management. Experienced in teaching psychology and human development, mentoring students, supporting patients through weight-loss and bariatric programs, and managing administrative healthcare operations.
Overview
31
31
years of professional experience
Work History
Legal Medical Records/Medical Billing Coordinator
Tallahassee Pain & Weight Loss, LLC
12.2025 - Current
- Managed end-to-end legal medical record retrieval and billing, including subpoena compliance, EHR extraction, HIPAA adherence, and invoicing for legal requests.
- Coordinated billing processes to ensure timely submissions and reduce claim denials.
- Processed and fulfilled legal requests for medical records, including subpoenas, attorney requests, and authorizations.
- Coordinated secure delivery of medical documentation to attorneys, insurers, and authorized parties.
- Maintained strict confidentiality of patient information and ensured accurate release of records.
- Responded to time-sensitive legal inquiries and ensured deadlines were met for litigation support.
Medical Office Manager
Tallahassee Pain & Weight Loss, LLC
01.2015 - 11.2025
- Managed day-to-day front-office operations, including appointment scheduling, patient check-in/out, and maintained a professional clinic environment.
- Conducted client consultations, explained program components, and developed individualized plans aligned with practitioner guidance.
- Implemented Practice Fusion as the clinic's electronic health record (EHR) system, including setup, staff training, and workflow integration.
- Handled patient billing, payments, analyzed complex Explanation of Benefits and insurance queries.
- Trained new staff on office procedures, patient intake, and compliance standards.
- Recruited and hired physicians, nurse practitioners, nurses, medical assistants, and administrative staff.
- Reviewed and screened all applicant resumes, conducted initial candidate evaluations, and coordinated interview selections.
- Handled attorney and client correspondence for personal-injury patients, ensuring timely and accurate documentation.
Weight Loss Counselor & Patient Intake Specialist
Tallahassee Pain & Weight Loss, LLC
01.2014 - 11.2025
- Developed personalized weight loss plans based on individual client assessments and their lifestyles.
- Collaborated with healthcare providers to ensure holistic approaches to client wellness and progress tracking.
- Provided motivational coaching and accountability support to help patients stay committed to treatment plans and achieve weight loss goals.
- Explained treatment options including supplements, injections, meal plans, and physician-supervised weight loss programs to improve patient understanding and compliance.
- Maintained accurate patient records, progress notes, and treatment documentation in electronic health record (EHR) systems.
- Assisted with patient retention by building strong client relationships, addressing concerns, and ensuring a positive patient experience throughout treatment.
- Scheduled follow-up appointments, managed patient communications, and handled administrative tasks related to treatment plans and program enrollment.
Professor of General Psychology & Lifespan/Development
Keiser University
10.2012 - 12.2023
- Designed and delivered undergraduate and graduate courses in lifespan development, human development, general psychology, and related subjects.
- Developed and refined syllabi, lecture content, assignments, and assessment tools aligned with accreditation standards.
- Mentored students in research methodologies and critical thinking skills to enhance academic performance.
- Provided individual mentorship and academic guidance to students.
- Collaborated with department colleagues to evaluate and update curriculum, map program learning outcomes, and support continuous improvement.
- Utilized learning management systems and educational technology to deliver content, track student performance, and enhance student interaction.
- Fostered inclusive classroom environments that respect diversity, encourage critical thinking and support student-centered learning.
- Integrated real-world case studies to enhance student understanding.
Certified Private Tutor & Test Administrator
Successful Keys to Learning
01.2001 - 09.2012
- Developed and delivered individualized instructional plans for students preparing for standardized exams.
- Implemented tailored learning strategies to support cognitive, behavioral, and developmental needs of children with ASD, ADD, and ADHD.
- Administered testing sessions, scored results and provided detailed feedback to students and parents.
- Evaluated student learning needs, identified gaps and implemented targeted remediation strategies.
- Maintained accurate testing records, compliance documentation and confidentiality of student information.
- Communicated progress reports to students, parents, program directors and recommended next steps.
- Coordinated with educational staff to monitor student performance, attendance and improvement trends.
Behavior Counselor
A Brighter Tomorrow
01.1995 - 01.2001
- Provided individualized educational support to children diagnosed with Autism Spectrum Disorder (ASD), ADD, and ADHD.
- Developed individualized behavior plans to address attention, motivation, and self-management needs.
- Used positive-reinforcement strategies to improve student behavior, focus, and task completion.
- Monitored academic progress and behavioral milestones, refining strategies to ensure effective support and intervention.
- Communicated regularly with parents and caregivers regarding progress, goals, and recommended interventions.
- Developed structured study routines to strengthen executive-functioning skills, improving organization and time management for students.
- Delivered tailored one-on-one academic support across core subjects, enhancing engagement and understanding for each student.
- Supported students with homework, test preparation, and skill-building activities.
- Maintained accurate session notes and ensured a safe, supportive learning environment.
Education
M.S. - Psychology
Nova Southeastern University
Davie, FLB.A. - Psychology
Florida International University
Miami, FLSkills
- Administrative support
- Medical office management
- Learning Management Systems
- Attention to detail
- Critical thinking
- Mentoring & guidance
- Proficient in Microsoft Office (Word, Outlook, PowerPoint, Excel)
- Strong work ethic
- Education, lesson planning, individualized Instruction
- Strong communication
- Interpersonal skills
- Teamwork and collaboration
- Active listening
Timeline
Legal Medical Records/Medical Billing Coordinator
Tallahassee Pain & Weight Loss, LLC
12.2025 - Current
Medical Office Manager
Tallahassee Pain & Weight Loss, LLC
01.2015 - 11.2025
Weight Loss Counselor & Patient Intake Specialist
Tallahassee Pain & Weight Loss, LLC
01.2014 - 11.2025
Professor of General Psychology & Lifespan/Development
Keiser University
10.2012 - 12.2023
Certified Private Tutor & Test Administrator
Successful Keys to Learning
01.2001 - 09.2012
Behavior Counselor
A Brighter Tomorrow
01.1995 - 01.2001
B.A. - Psychology
Florida International University
M.S. - Psychology
Nova Southeastern University