Jacqueline Granados
Hicksville,NY
Summary
Motivated and results-driven professional with a proven ability to adapt quickly, solve problems creatively, and contribute meaningfully to team success. Known for consistently exceeding expectations by leveraging diverse skills and experiences in fast-paced environments. Passionate about continuous growth and delivering innovative, practical solutions. Seeking an opportunity within a forward-thinking organization that values achievement, collaboration, and professional development.
Overview
11
11
years of professional experience
Work History
Medical records & billing coordinator
Professional Evaluation Group
10.2020 - Current
- Enhanced client relations by promptly addressing inquiries and concerns regarding invoices and account statuses.
- Updating documentation, reports, and spreadsheets with financial information.
- Maintaining patient records systems by archiving, scanning and indexing important documents and files.
- Managing the secure transfer of medical records between facilities, ensuring proper adherence to privacy regulations and patient confidentiality guidelines.
- Communicating effectively with staff, patients, and insurance companies by email and telephone.
- Maintaining strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Executive Assistant
Five Star Legal Funding
08.2018 - 09.2020
- Managed the executive's calendar, handled correspondence, and ensured that daily schedules are followed efficiently.
- Created and managed business documents such as contracts and obtained necessary signatures.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Provided exceptional customer service when interacting with clients or vendors on behalf of the executive team.
Sales Associate
Carter’s Oshkosh B’gosh
01.2015 - 01.2018
- Organized racks and shelves to maintain store visual appeal and promote specific merchandise.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
Education
AA - Liberal Arts
Nassau Community College
Garden City, NYHigh School - undefined
Westbury High School
01.2015
Skills
- Client assistance
- Effective task organization
- Analytical problem-solving
- Effective time management
- Effective communication
- File management
- Data entry proficiency
Languages
Fluent writing, speaking and reading English and Spanish.
Computer
Microsoft Office, Google Suite, Email Management, Internet Navigation.
Timeline
Medical records & billing coordinator
Professional Evaluation Group
10.2020 - Current
Executive Assistant
Five Star Legal Funding
08.2018 - 09.2020
Sales Associate
Carter’s Oshkosh B’gosh
01.2015 - 01.2018
High School - undefined
Westbury High School
AA - Liberal Arts
Nassau Community College
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