Ronesha Robertson
Grenta,United States
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
9
9
years of professional experience
Work History
Train Attendant
Amtrak National Railroad
New Orleans, Louisiana
08.2023 - Current
- Answered questions from customers regarding fares, ticket prices and transfer points.
- Responded promptly to customer requests for information regarding destinations, transfers, arrival times.
- Provided assistance to disabled passengers in boarding and disembarking the train.
Lead Banquet Cook
JW Marriott
New Orleans, Louisiana
06.2019 - 04.2023
- Made meals in accordance with company standards and requirements.
- Estimated amounts and costs of required supplies such as food ingredients based on event size.
- Monitored temperatures of prepared food and cold-storage areas.
- Organized prep list and coordinated efficient work to be ready for fast-paced banquet cooking operations.
- Coordinated with banquet staff to ensure accurate timing for delivery of hot entrees to guests' tables.
Line Cook
The Ruby Slipper
New Orleans , Louisiana
01.2016 - 06.2019
- Portioned food onto plates, added garnishes and sauces and handed off to wait staff for serving.
- Adhered to regulatory standards regarding safe and sanitary food prep.
- Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Education
High School Diploma -
New Orleans Job Corps
New Orleans , Louisiana01-2010
Skills
- Train cleanliness
- Cross-cultural sensitivity
- Route logs
- Complaint management
- Food and beverage service
- Safety awareness
- Stress tolerance
- Multitasking Abilities
- Teamwork and collaboration
- Organizational skills
Timeline
Train Attendant
Amtrak National Railroad
08.2023 - Current
Lead Banquet Cook
JW Marriott
06.2019 - 04.2023
Line Cook
The Ruby Slipper
01.2016 - 06.2019
High School Diploma -
New Orleans Job Corps