Ronette Moran
Cape May,NJ
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
21
21
years of professional experience
Work History
Personal Fitness Trainer
North Beach Gym
Cape May, NJ
09.2021 - Current
- Devised personalized programs to help achieve optimal results.
- Kept detailed records of personal training procedures and client progress after each session.
- Taught Barre, Pilates, Strength and Yoga exercises and proper techniques to groups and one-on-one to clients.
- Provided clients with safe and reasonable exercises to perform at home or at gym.
- Taught clients how to properly operate exercise equipment.
- Worked with clients to improve overall endurance, strength, flexibility and balance.
- Evaluated, planned, and administered programs to restore function and prevent disability.
- Conducted fitness orientation programs for new members.
- Designed and executed individual and small group exercise fitness programs and regimens.
- Enforced safety and company policies for customer well-being.
- Provided exceptional customer service to obtain new clients through referrals.
- Screened clients and performed client assessments.
- Worked with other disciplines to assure cohesive and comprehensive approach to care.
- Increased membership renewals and client purchases by reinforcing fitness goals.
Owner/Retail Store Owner
The Ship Store
Cape May, NJ
09.2016 - 06.2020
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Created and monitored promotional approaches to increase sales and profit levels.
- Reconciled daily sales, returns and financial reports in QuickBooks.
- Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
- Optimized team hiring, training and performance.
- Maintained up-to-date administrative records to monitor operational conditions.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Developed sales presentations and promotion initiatives to key accounts to drive product sales and increase brand awareness.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Discovered areas of improvement by generating quarterly operational and sales reports.
Personal Assistant
At The Shore Services
Wildwood, NJ
05.2019 - 03.2020
- Displayed absolute discretion at handling confidential information.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained appropriate filing of personal and professional documentation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation.
- Sourced and ordered office equipment and supplies.
- Kept detailed track of household and maintenance inventory and schedules.
- Organized clients' homes prior to arrival home and performed house-sitting duties.
- Managed residential properties and staged homes prior to clients' arrivals.
- Checked residencies for move-in readiness prior to client arrivals.
Personal Trainer
Balance Pilates & Yoga Studio
Cape May, NJ
02.2018 - 03.2020
- Designed specific workout systems for individual clients based on performance ability.
- Trained clients during strength training, cardio vascular exercise and stretching.
- Developed, planned and led personal and group fitness sessions as well as well-known specialty fitness programs.
- Explained exercise modifications and contraindicated movements to participants with history of injury.
- Educated customers on preventive care, nutrition, fitness, stress management and ergonomics.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
- Educated club members about relationship between nutrition and fitness.
- Achieved improvements for clients by designing optimal wellness plans and organizing schedules to promote consistency.
- Built customer loyalty by smoothly executing training initiatives.
- Recruited new participants each month with expertise in relationship-building and personal training.
- Created inspirational physical training initiatives to foster healthy lifestyle decisions.
- Increased membership enrollment by using innovative sales and promotional techniques.
- Cultivated positive relationships with participants by interacting with group during fitness classes.
- Encouraged participation and increased enjoyment with fun routines and music accompaniment.
- Taught participants to maximize exertion and results with exercise routines.
- Promoted total wellbeing by encouraging students to improve nutrition, weight control and lifestyle.
- Evaluated individual participants to assess conditions and develop suitable training programs.
- Maintained cleanliness of group fitness room, mirrors, floor and fitness equipment.
- Minimized injury risks by advising clients about form and proper clothing.
- Motivated clients to achieve their personal fitness goals through developing and modifying routines.
- Met health education and wellness objectives with implementation of new training programs.
- Organized files and created new system for personal fitness plans, records and contracts.
- Developed organization systems for personal fitness plans, records and contracts.
Assistant Business Manager
Sea Tow Cape May
Cape May, NJ
01.2005 - 01.2018
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Designed modern employee recognition program which boosted productivity and improved morale.
- Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones and tailor products to individual markets.
- Led company to successful product launch and growth by developing initial product roadmap and go-to-market strategy.
- Oversaw hiring activities by leading recruiting, selection, employee relations, payroll and benefits administration.
- Managed inventory and ordered merchandise to guarantee appropriate stock levels.
- Compiled financial reports to document cash receipts, expenditures and profits and loss.
- Managed day-to-day financial processes by paying invoices, purchasing goods and processing reimbursements.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Oversaw office operations for organization by processing vital documentation, obtaining insurance verification and authorization for services.
- Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
- Oversaw and improved deliveries through proactive coordination of daily operations.
- Capitalized on industry and marketplace trends to enhance sales solutions and approaches.
Education
High School Diploma -
St. Maria Goretti High School
Philadelphia, PAAssociates Degree in Business - Business
Pierce College
Philadelphia, PASkills
- Computer Proficiency and Microsoft Office
- Customer Needs Assessment
- Managing Cash Register
- Merchandising and Display
- Cash Handling
- Time Management
- Merchandise Receiving and Handling
- Building Customer Loyalty
- Exceeding Customer Expectations
- Adaptable and Flexible
- Scheduling and Coordinating
- Managing Operations and Efficiency
Timeline
Personal Fitness Trainer
North Beach Gym
09.2021 - Current
Personal Assistant
At The Shore Services
05.2019 - 03.2020
Personal Trainer
Balance Pilates & Yoga Studio
02.2018 - 03.2020
Owner/Retail Store Owner
The Ship Store
09.2016 - 06.2020
Assistant Business Manager
Sea Tow Cape May
01.2005 - 01.2018
High School Diploma -
St. Maria Goretti High School
Associates Degree in Business - Business
Pierce College
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