Summary
Overview
Work History
Education
Skills
ANC certification 1990
Timeline
Generic

Ronette M. Flagg

Dayville,CT

Summary

Highly skilled and enthusiastic professional with more than 36 years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer servic Highly skilled and enthusiastic professional with more than 36 years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service. Highly skilled and enthusiastic professional with more than 36 years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.

Overview

35
35
years of professional experience

Work History

RN Supervisor

Davis Place
11.1988 - Current
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Led successful team comprised of RNs, LPNs, and ancillary staff.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Provided direct patient care, stabilized patients, and determined next course of action.
  • Managed care from admission to discharge.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
  • Organized and managed care of patients undergoing various therapies and procedures.
  • Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
  • Audited charts and reviewed clinical documents to verify accuracy.
  • Managed infection control and critical incidents and made procedural changes and improvements.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Maintained quality care and comfort for patients with heart failure, pulmonary hypertension, and other conditions.
  • Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
  • Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Communicated with patients, ensuring that medical information was kept private.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
  • Discussed medical histories with patients in effort to provide most effective medical advice.
  • Created customized care plans, working with hospital staff and families to assess and meet individual needs.
  • Ordered all pharmacy supplies and kept check on inventory levels.

RN Supervisor

Lanessa Healthcare Center
04.2010 - 03.2011

RN Supervisor

Riverside Health And Rehab
01.2009 - 04.2010

RN Nursing Supervisor for 36 years with recent desire to challenge myself and work per diem as agency Nurse. I am IV certified and currently hold RN licenses in both Connecticut and Massachusetts.

  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Provided direct patient care, stabilized patients, and determined next course of action.
  • Managed care from admission to discharge.
  • Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
  • Evaluated and monitored care and services throughout shift to improve quality levels

Education

Diploma - Nursing

Hahnemann Hospital School of Nursing
Worcester, MA
05.1988

No Degree -

Becker Junior College
Leicester, MA
05.1986

No Degree - Nursing

Worcester State University
Worcester, MA
05.1984

High School Diploma -

Oxford High School
Oxford, MA
05.1984

Skills

  • Customer Service
  • Schedule Coordination
  • Hospice and Palliative Care
  • Rehabilitative Nursing
  • Nursing Staff Management
  • Seizure Management
  • Gastrostomy Tube Care
  • Patient Monitoring
  • Patient and Family Advocacy
  • Patient Care
  • Physician Collaboration
  • Medication Side Effect Knowledge
  • IV Drug Therapy Management
  • Staff Supervision
  • Scheduling and Planning
  • Direct Patient Care
  • Disease Management Programs
  • Team Collaboration and Motivation
  • Diabetes and Nutrition Education
  • Foley Catheter Insertion and Removal
  • Medical Evaluations
  • Feeding Pumps Understanding
  • Family Education
  • Intramuscular Injections
  • Pain Management
  • Body Mechanics Knowledge
  • Insulin Medication Assistance
  • Work Assignments
  • Acute Disorders
  • Strong Clinical Judgment
  • Medical Records Management
  • Intravenous Therapy

ANC certification 1990

I was grandfathered in when taking this 6 hour exam since i did not have my degree at that time.

Timeline

RN Supervisor

Lanessa Healthcare Center
04.2010 - 03.2011

RN Supervisor

Riverside Health And Rehab
01.2009 - 04.2010

RN Supervisor

Davis Place
11.1988 - Current

Diploma - Nursing

Hahnemann Hospital School of Nursing

No Degree -

Becker Junior College

No Degree - Nursing

Worcester State University

High School Diploma -

Oxford High School
Ronette M. Flagg