Summary
Overview
Work History
Education
Skills
Mandarin
Languages
Timeline
Generic

Rongrong Zeng

Davis,United States

Summary

Compassionate veterinary assistant and receptionist with experience in the animal clinic. Adept in administering vaccinations, providing post-surgical care, and able to work with and handle small to large animals. Excellent office management and customer service skills. Veterinarian Assistant that is comfortable with providing care and comfort to sick animals. Talented in providing detailed guidance and answering client's questions. Adept with answering phones, maintaining patient records, and providing top-notch administrative services. Looking forward to pursuing a Veterinary Medicine degree and becoming an excellent veterinarian.

Overview

7
7
years of professional experience

Work History

Veterinary Assistant

Banfield Pet Hospital
03.2025 - Current
  • Assisted veterinarians during examinations, ensuring efficient workflow and patient care.
  • Administered medications and vaccinations, adhering to safety protocols and guidelines.
  • Educated pet owners on proper care practices, enhancing client satisfaction and compliance.
  • Maintained accurate medical records using veterinary management software for effective treatment tracking.

Receptionist/Veterinarian Assistant

Dixon Veterinary Clinic
07.2023 - Current
  • Provide administrative support by answering phone calls, admitting and discharging patients, efficiently managing client appointments, and addressing their inquiries.
  • Oversee inventory management of medical and other supplies by ordering, restocking, and ensuring the clinic is well-equipped to provide optimal patient care.
  • Actively process and analyze lab tests, develop X-rays
  • Offer care education by training and supervising student interns, providing significant learning experiences required in a professional setting.

Vaccinator/Client Support Volunteer

Front Street Animal Shelter
01.2023 - Current
  • Played two crucial roles: vaccination and microchipping, client support and paperwork assistance.
  • Helped set up vaccination sites, prepared necessary paperwork for community members, and organized and administered vaccines and microchips to protect animals from preventable diseases.
  • Supported clients in completing essential paperwork accurately, streamlining the process, and enhancing the overall client experience.
  • Educated clients about vaccinations, their value in preventing diseases, and their overall benefits to the animals.

Undergraduate Student Intern

Dixon Veterinary Clinic
08.2021 - 06.2023
  • Actively involved in animal handling and examination, where I assisted the veterinarian in conducting thorough physical assessments and recorded patient histories for accurate diagnosis and treatment.
  • During surgeries, I observed and learned from skilled veterinarians as they performed procedures
  • Supervised postoperative anesthesia recovery and extubation and monitored patients during anesthesia.
  • Prepared and administered animal vaccinations, contributing to disease prevention and overall animal health management.

Student Intern

Ramsey Lab
08.2020 - 06.2023
  • Prepared food for laboratory animals, fed them daily, monitored their appetite changes, and inspected them to identify injuries and illnesses.
  • Facilitated cage and lab room maintenance by cleaning and changing the animals' cages to maintain a clean and hygienic environment.
  • Conducted visual and physical examinations of animals to record essential data, such as weights and tags.
  • Shadowed researchers using this data to conduct behavior tests to understand mice's behavior and responses to various stimuli.

Nursery Volunteer

Wildlife Care Association
03.2023 - 04.2023
  • Cared for newborn squirrels, skunks, ducks, and other wildlife animals, including hand or tube-feeding them to ensure proper nutrition and healthy growth.
  • Ensured the animals had a safe and comfortable environment by cleaning and sanitizing supplies, such as dishes and clothes.
  • Prioritized ensuring the facility was tidy and well-maintained to contribute to a healthy and organized environment.
  • Helped injured or orphaned wildlife animals return to their natural habitats, acquiring invaluable skills of patience, compassion, and a deep understanding of wildlife behavior.

Student Assistant

Putnam Lab - Dairy Cattle Feeding Study
06.2022 - 10.2022
  • Supported daily operations and data collection, ensuring the well-being of the dairy cows.
  • Weighed the daily feed intake of the cows, ensuring they received the appropriate nutrition amount and identifying consumption patterns changes.
  • Monitored and collected refusal feed data to assess their appetite and adjust feed formulations for optimal nutrition.
  • Collected blood or fecal samples to be sent to the laboratory for diagnostic tests, ensured cleanliness in the feeding areas, and recorded milk weights to monitor productivity.

Cat Foster

Orphan Kitten Project At UC Davis
07.2022 - 09.2022
  • Provided a loving and nurturing home for rescue kittens until they were ready for adoption, contributing significantly to their socialization and overall welfare.
  • Tube-fed young or ill kittens, ensuring they get the necessary nutrition for their growth and development.
  • Fostered positive relationships with the kittens through grooming, milk tube feeding, vaccinations, deworming, and cleaning litter boxes.
  • Helped administer medications to rescued kittens and ensure accurate dosage following proper instructions.

Neurology Department Intern

UC Davis Veterinary Hospital-Small Animal Clinic
06.2022 - 07.2022
  • Shadowed and learned from experienced board-certified surgeons, resident veterinarians, and fellow vet students in observing diverse medical approaches and treatment techniques.
  • Helped vets with neurological examinations, honing my skills in handling and restraining animals during the examination process.
  • Under the doctor's supervision, I sent patients for MRI scans, ultrasounds, radiology, and X-rays for diagnosis and treatment planning. I assisted in collecting and properly handling samples, ensuring they reached the laboratory for analysis.

Student

NUT115- Animal Nutrition
01.2022 - 03.2022
  • Gained knowledge about nutrition conception and the energy, digestion and metabolism, feeding processes, and diet preparation related to various animals.
  • Learned how to identify different feeds and the basis for determining the energy content of feeds.
  • Learned comparative anatomy and understanding the digestive tracts of various species.
  • Formulated diets for farm animals in the laboratory, collect data from horses and rabbits by collecting refuse feed and feces, using feeding standards, and understand the nutrient and energy requirements.


Student

Domestic Animal Production Laboratory -ANS41L
09.2021 - 12.2021
  • Introduced to the husbandry techniques and management practices involved in dairy cattle, beef cattle, swine, and sheep production.
  • Gain hands-on activities, including drawing blood from cattle, giving vaccines to sheep, and other handling skills.
  • This study allowed me to see various types of animal facilities, related industries, and producers about their operations and management systems.

Student Intern

UC Davis Meat Laboratory
03.2020 - 06.2020
  • Gained hands-on experience in cutting and packing meat according to specific instructions from professionals.
  • Learned proper techniques for ensuring food safety and quality, including slaughtering and fabricating meat and understanding the proper handling of animals and ethical practices.
  • Practiced proper sanitation and hygiene in the meat lab to maintain food safety standards and a clean and sanitary workplace.
  • Helped in meat processing by transforming raw meat into various products, such as cured meats and sausages.

Student

Domestic Animal &People-ANS001
09.2019 - 12.2019
  • Learned about the factors affecting the characteristics and distribution of domesticated animals.
  • Gained hands-on experience with animals related to lecture material every week.
  • Gain hands-on laboratory exercises include beef and dairy cattle, poultry, sheep, swine, laboratory animals, fish, horses, meat, and dairy products.
  • Learned animal breeds, animal facility management, animal use for food, fiber, work, drugs, research, and recreation.

Shelter Volunteer

Orphan Angels Cat Sanctuary And Adoption Center
09.2018 - 01.2019
  • Provided essential care for the sanctuary cats and supported the adoption process.
  • Provided the animals with proper nutrition through feeding, bathing, and regular cleaning to maintain a hygienic and comfortable living environment.
  • Involved in the organization and management of donations, including supplies contributions for the needs of the animals.
  • Provided detailed information to potential adopters, helping them find the right match of cats to adopt, ensuring a smooth and successful adoption experience.


Education

Bachelor of Science - Animal Science

University of California - Davis
Davis, CA
06.2023

Skills

  • Clinic Maintenance
  • Product Inventories
  • Animal Vaccinations
  • Collaboration
  • Pre-surgical preparation
  • Database Administration
  • Customer Service
  • Intern Management

Mandarin

Apart from English, I am proficient in the Chinese language. As a native Chinese speaker, I have acquired an innate command of the language, enabling me to navigate various aspects of communication. I understand spoken Chinese and can understand conversations with other native speakers. My listening, reading, writing, and speaking abilities have advanced, empowering me to comprehend diverse dialects. I believe my Chinese language skills will aid me in bridging cultural gaps, deepening connections, and fostering meaningful interactions in personal and professional settings.

Languages

Chinese (Mandarin)
Native or Bilingual

Timeline

Veterinary Assistant

Banfield Pet Hospital
03.2025 - Current

Receptionist/Veterinarian Assistant

Dixon Veterinary Clinic
07.2023 - Current

Nursery Volunteer

Wildlife Care Association
03.2023 - 04.2023

Vaccinator/Client Support Volunteer

Front Street Animal Shelter
01.2023 - Current

Cat Foster

Orphan Kitten Project At UC Davis
07.2022 - 09.2022

Student Assistant

Putnam Lab - Dairy Cattle Feeding Study
06.2022 - 10.2022

Neurology Department Intern

UC Davis Veterinary Hospital-Small Animal Clinic
06.2022 - 07.2022

Student

NUT115- Animal Nutrition
01.2022 - 03.2022

Student

Domestic Animal Production Laboratory -ANS41L
09.2021 - 12.2021

Undergraduate Student Intern

Dixon Veterinary Clinic
08.2021 - 06.2023

Student Intern

Ramsey Lab
08.2020 - 06.2023

Student Intern

UC Davis Meat Laboratory
03.2020 - 06.2020

Student

Domestic Animal &People-ANS001
09.2019 - 12.2019

Shelter Volunteer

Orphan Angels Cat Sanctuary And Adoption Center
09.2018 - 01.2019

Bachelor of Science - Animal Science

University of California - Davis