Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ronica Burgess

Philadelphia,PA

Summary

Outgoing Direct Care Worker experienced with patients with disabilities and acute ailments. Well-versed in assisting patients with daily living tasks. Committed to improving patient well-being through personal care and interactive engagement.

I’m also a certified medical assistant

Overview

9
9
years of professional experience
2026
2026
years of post-secondary education
1
1
Certification

Work History

Direct Care Worker

BAYADA
Philadelphia, PA
05.2025 - 09.2025
  • Assisted clients with daily living activities and personal care needs.
  • Maintained a clean and safe environment for clients at all times.
  • Communicated effectively with clients to understand their preferences and needs.
  • Followed safety protocols during all care procedures and interactions.

Operations Manager

Madrag
Philadelphia, PA
06.2022 - 10.2022
  • Managed daily operations to ensure smooth workflow and efficiency.
  • Coordinated team activities to align with company objectives and enhance productivity.
  • Oversaw inventory management to maintain optimal stock levels and reduce shortages.
  • Trained new staff on company policies and operational procedures for consistency.

Assistant Store Manager

Rainbow Shops
Philadelphia, PA
05.2019 - 05.2022
  • Managed inventory levels to optimize stock availability and product placement.
  • Trained new staff on customer service standards and store policies.
  • Monitored sales performance and identified areas for improvement in operations
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Assisted in managing daily store operations and staff schedules.

Home Care Provider

Successful Aging Care Net
Philadelphia, PA
08.2016 - 03.2019
  • Provided compassionate personal care to clients in their homes.
  • Assisted clients with daily living activities and mobility support.
  • Maintained a clean and safe environment for client well-being.
  • Documented client progress and changes in health status regularly.

Education

Certified Clinical Medical Assistant - Clinical Medical Assistant

Northern Pennsylvania Regional College
Philadelphia, PA
04.2025 - 08.2025

Penn Foster Career School
Scranton, PA

Skills

  • Personal care
  • Patient documentation
  • Safety protocols
  • Mobility assistance
  • BLS techniques
  • CPR certification
  • First aid training
  • AED operation
  • Physical therapy support
  • Adaptability and flexibility
  • EMR / EHR

Certification

  • Certified Clinical Medical Assistant
  • CPR
  • Bsl

Timeline

Direct Care Worker

BAYADA
05.2025 - 09.2025

Certified Clinical Medical Assistant - Clinical Medical Assistant

Northern Pennsylvania Regional College
04.2025 - 08.2025

Operations Manager

Madrag
06.2022 - 10.2022

Assistant Store Manager

Rainbow Shops
05.2019 - 05.2022

Home Care Provider

Successful Aging Care Net
08.2016 - 03.2019

Penn Foster Career School
Ronica Burgess