Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ronika Williams

Memphis,TN

Summary

Dedicated Warehouse team member skilled in operating equipment, prioritizing tasks and carrying out fast-paced work to meet team goals. Strong understanding of OSHA standards and optimal safety guidelines. Hard worker consistently arrives early and stays late to get deadline-oriented jobs complete.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Hairstylist

Sport Clips
07.2023 - 02.2024
  • Enhanced client satisfaction by providing personalized haircuts.
  • Increased salon revenue by upselling products and additional treatments during appointments.
  • Collaborated with fellow stylists to create a positive work environment and share best practices.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.

Ramp Agent

FedEx
09.2019 - 12.2023
  • Enhanced operational efficiency by conducting thorough pre-flight checks on aircraft for safe takeoffs and landings.
  • Streamlined baggage loading process, ensuring timely departure of flights and minimal delays.
  • Assisted in reducing turnaround times by efficiently managing the unloading and loading of cargo and luggage.
  • Improved customer satisfaction with prompt handling of passenger inquiries and concerns related to baggage and boarding procedures.
  • Contributed to a safer work environment by strictly following safety protocols during ramp operations.
  • Coordinated effectively with airline staff, maintaining timely communication on flight schedules and potential issues.
  • Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Tracked flight schedules to promote on-time landings and avoid loading delays.
  • Helped train new employees in safe practices and warehouse procedures.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.

Hairstylist

CJ's 1st Class Cuts
02.2018 - 09.2023
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Increased salon revenue by upselling products and additional treatments during appointments.
  • Collaborated with fellow stylists to create a positive work environment and share best practices.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.

Team Leader

FedEx
09.2016 - 10.2018
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
  • Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
  • Coordinated resources effectively to meet project deadlines and achieve desired results.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Built strong relationships with customers through positive attitude and attentive response.

Material Handler

FedEx
05.2011 - 09.2016
  • Enhanced warehouse efficiency by organizing materials and implementing inventory management systems.
  • Reduced order processing time with streamlined material handling procedures.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Increased productivity, utilizing forklifts and other material handling equipment effectively.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Transported inventory items to appropriate locations.
  • Packed items into appropriate containers for shipment.

Handler

FedEx
03.2011 - 05.2011
  • Improved package handling efficiency by implementing proper lifting techniques and using equipment effectively.
  • Reduced damaged goods by employing safe packaging methods and materials.
  • Enhanced customer satisfaction through timely delivery of packages and accurate tracking information updates.
  • Streamlined inventory management with meticulous organization and record-keeping procedures.

Cashier

Taco Bell
09.2008 - 04.2011
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Streamlined the checkout process for faster service and improved customer experience.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
  • Collaborated with team members to ensure smooth operations during peak hours.

Education

Associate of Arts - Cosmetology

Empire Beauty School
Memphis, TN
10.2018

High School Diploma -

Trezevant High School
Memphis, TN
07.2009

Skills

  • Networking expertise
  • Business Management
  • Customer Consultation
  • Cash Handling
  • Merchandise Restocking
  • Customer Service
  • Heavy Lifting
  • Safety Procedures
  • Load Planning Communication
  • Inclement Weather Tolerance
  • Aircraft Safety Checks
  • Ramp Checklist Completion
  • Complaint resolution
  • Work Planning
  • Team Supervision
  • Call Center Operations
  • Teamwork and Collaboration

Certification

  • Licensed [Cosmetologist] - [2018-Current]

Timeline

Hairstylist

Sport Clips
07.2023 - 02.2024

Ramp Agent

FedEx
09.2019 - 12.2023

Hairstylist

CJ's 1st Class Cuts
02.2018 - 09.2023

Team Leader

FedEx
09.2016 - 10.2018

Material Handler

FedEx
05.2011 - 09.2016

Handler

FedEx
03.2011 - 05.2011

Cashier

Taco Bell
09.2008 - 04.2011

Associate of Arts - Cosmetology

Empire Beauty School

High School Diploma -

Trezevant High School

Similar Profiles

CREATE PROFILE
Ronika Williams