Ronilo Macabudbud
Anchorage,AK
Summary
Detail-oriented and reliable housekeeper with 20 years of experience maintaining high standards of cleanliness. Skilled in deep cleaning, organizing, and sanitizing spaces while ensuring safety and efficiency. Known for strong work ethic, time management, and delivering exceptional customer service.
Overview
20
20
years of professional experience
Work History
Housekeeping Room Attendant
Shangri-La's Mactan Resort And Spa, Cebu
Lapu-Lapu City, Cebu, Philippines
05.2005 - 08.2025
- Maintained cleanliness and organization of guest rooms and common areas to enhance guest satisfaction.
- Conducted thorough inspections of rooms to ensure adherence to quality standards and hotel policies.
- Performed daily cleaning of guests rooms, including making beds, vacuuming and dusting.
- Assisted with laundry duties and restocking cleaning supplies.
- Responded to guest requests for additional amenities or services in timely and professional manner.
Spa Therapist
Shangri-La's Mactan Resort And Spa, Cebu
Lapu-Lapu City, Cebu, Philippines
05.2005 - 08.2025
- Cross-trained as a Spa Therapist.
- Utilized advanced massage techniques to alleviate client stress and promote relaxation.
- Maintained cleanliness and organization of treatment rooms, ensuring a tranquil environment for guests.
- Trained and mentored junior spa therapists on proper techniques and customer service.
Education
Associate in Hotel And Restaurant Service - Hospitality And Tourism Management
Bohol Island State University
Bohol, Philippines03-2004
Skills
- Customer service
- Guest relations
- Multitasking and prioritizing
- Time management
- Attention to detail
- Customer service-focused
- Vacuuming and sweeping
- Waste disposal
- Cleaning bathrooms
- Appointment scheduling
- Sanitation practices
- Spa equipment maintenance
- Body treatments
- Shiatsu massage
- Deep tissue massage
- Massage techniques
Accomplishments
- Certificate of Appreciation for achieving a score of 91% in Quality Inspection Program for the month of March 2013
- Customer of Appreciation for achieving a score of 90% in Quality Inspection Program for the month of June 2013
- Certificate of Appointment to the Customer Delight Team (1 Silver Star) for the month of May 2016
- Certificate of Appointment to the Customer Delight Team (1 Silver Star) for the month of July 2016
- Certificate of Appointment to the Customer Delight Team (3 Gold Stars) for the month of September 2016
Timeline
Housekeeping Room Attendant
Shangri-La's Mactan Resort And Spa, Cebu
05.2005 - 08.2025
Spa Therapist
Shangri-La's Mactan Resort And Spa, Cebu
05.2005 - 08.2025
Associate in Hotel And Restaurant Service - Hospitality And Tourism Management
Bohol Island State University