Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Ronilo Macabudbud

Anchorage,AK

Summary

Detail-oriented and reliable housekeeper with 20 years of experience maintaining high standards of cleanliness. Skilled in deep cleaning, organizing, and sanitizing spaces while ensuring safety and efficiency. Known for strong work ethic, time management, and delivering exceptional customer service.

Overview

20
20
years of professional experience

Work History

Housekeeping Room Attendant

Shangri-La's Mactan Resort And Spa, Cebu
Lapu-Lapu City, Cebu, Philippines
05.2005 - 08.2025
  • Maintained cleanliness and organization of guest rooms and common areas to enhance guest satisfaction.
  • Conducted thorough inspections of rooms to ensure adherence to quality standards and hotel policies.
  • Performed daily cleaning of guests rooms, including making beds, vacuuming and dusting.
  • Assisted with laundry duties and restocking cleaning supplies.
  • Responded to guest requests for additional amenities or services in timely and professional manner.

Spa Therapist

Shangri-La's Mactan Resort And Spa, Cebu
Lapu-Lapu City, Cebu, Philippines
05.2005 - 08.2025
  • Cross-trained as a Spa Therapist.
  • Utilized advanced massage techniques to alleviate client stress and promote relaxation.
  • Maintained cleanliness and organization of treatment rooms, ensuring a tranquil environment for guests.
  • Trained and mentored junior spa therapists on proper techniques and customer service.

Education

Associate in Hotel And Restaurant Service - Hospitality And Tourism Management

Bohol Island State University
Bohol, Philippines
03-2004

Skills

  • Customer service
  • Guest relations
  • Multitasking and prioritizing
  • Time management
  • Attention to detail
  • Customer service-focused
  • Vacuuming and sweeping
  • Waste disposal
  • Cleaning bathrooms
  • Appointment scheduling
  • Sanitation practices
  • Spa equipment maintenance
  • Body treatments
  • Shiatsu massage
  • Deep tissue massage
  • Massage techniques

Accomplishments

  • Certificate of Appreciation for achieving a score of 91% in Quality Inspection Program for the month of March 2013
  • Customer of Appreciation for achieving a score of 90% in Quality Inspection Program for the month of June 2013
  • Certificate of Appointment to the Customer Delight Team (1 Silver Star) for the month of May 2016
  • Certificate of Appointment to the Customer Delight Team (1 Silver Star) for the month of July 2016
  • Certificate of Appointment to the Customer Delight Team (3 Gold Stars) for the month of September 2016

Timeline

Housekeeping Room Attendant

Shangri-La's Mactan Resort And Spa, Cebu
05.2005 - 08.2025

Spa Therapist

Shangri-La's Mactan Resort And Spa, Cebu
05.2005 - 08.2025

Associate in Hotel And Restaurant Service - Hospitality And Tourism Management

Bohol Island State University