RONIQUE PIERRE-PAUL
Fayetteville,GA
Summary
Entry-level information technology professional currently studying to take the CompTIA Security+ exam and pursuing real-world experience to develop acquired skills. Offering a strong understanding of device configuration, networking protocols, and operating system specifications. Proficient in JAVA and eager to learn new processes, programs, and procedures quickly to maximize contributions to user, team, and business success.
Overview
5
5
years of professional experience
Work History
Program Lab
NYU School Of Professional
10.2022 - 11.2022
- Stimulate the role of a help desk technician by identifying and responding to a series of issues within a domain by utilizing Active Directory
- Initiated troubleshooting steps to rectify improper file system, permission filters, Windows firewall in Active Directory environment with Windows server 2016 and Windows 7 &10 Clients
- Provided basic end-user troubleshooting and desktop support.
- Managed program errors with an analytical approach focused on troubleshooting, diagnosing, and resolving each problem.
- Utilized Java, C#, and other programming languages to develop software solutions.
Administrative Assistance
Maxwell-Kates
11.2019 - 04.2021
- Answered multi-line phone system, routed calls, delivered messages to staff, and greeted visitors.
- Coordinated and scheduled meetings and conference calls to optimize the scheduling of senior staff.
- Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities, and communicate instructions.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency
Merchandising Specialist
EBY-Brown LLC/ LaSalle Network
03.2018 - 10.2019
- Manage execution of customers' accounts, marketing, shipment, and replenishment processes, and ensure back-of-house standards are met and maintained utilizing SAP.
- Processed item changes, replacement item setup, supply sync, sample agreements, and vendor claims
- Keeping accurate records of products, contracts, pricing, updated POs and IBDs, invoicing information, new vendor setup, and material setup utilizing SharePoint.
- Executed in-season pricing strategies, promotions, and markdowns to reach financial targets.
Education
Cybersecurity Certificate Courses: Microsoft Security; Network Security; Linux Security; Cloud Security; Computer Networking -
NYU School of Professional Studies
New York, NY07.2023
Bachelor of Arts - Business Administration
Governors State University
Park Forest, IL05.2017
Skills
- Server Troubleshooting
- Incident Response
- Support End-Users
- Technical Support and Assistance
- VPN Configurations
- Microsoft Active Directory
- Microsoft Windows and Office
- VMware and Oracle (VM)
- Network Administration
- Red Hat Virtualization
- Device Configuration
- IP Addressing and Subnetting
- Operations Management
- Virtual Machine Operation
- Help Desk Tickets
Timeline
Program Lab
NYU School Of Professional
10.2022 - 11.2022
Administrative Assistance
Maxwell-Kates
11.2019 - 04.2021
Merchandising Specialist
EBY-Brown LLC/ LaSalle Network
03.2018 - 10.2019
Cybersecurity Certificate Courses: Microsoft Security; Network Security; Linux Security; Cloud Security; Computer Networking -
NYU School of Professional Studies
Bachelor of Arts - Business Administration
Governors State University
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