Ronisha Howard
Florissant,MO
Summary
Dynamic and results-driven Lead Bartender with extensive experience at Pendry San Diego, excelling in expert mixology and customer service. Proven track record in developing innovative cocktail menus and optimizing inventory control, enhancing profitability while fostering a loyal customer base through exceptional service and engaging experiences.
Professional hospitality expert with significant experience in crafting high-quality beverages and ensuring customer satisfaction. Strong focus on team collaboration and achieving results, consistently adapting to changing needs. Skilled in mixology, inventory management, and guest relations, with reliable and flexible approach.
Overview
14
14
years of professional experience
Work History
Lead Bartender
Fahrenheit Bar and Grill
04.2021 - 09.2023
- Prepared and served a variety of beverages, ensuring quality standards and consistency.
- Maintained cleanliness and organization of bar area to enhance customer experience.
- Assisted in inventory management, monitoring stock levels for timely replenishment.
- Collaborated with team members to deliver efficient service during peak hours.
- Engaged with customers to provide recommendations and promote special offers.
- Learned operational procedures and safety protocols in fast-paced environment.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Developed knowledge of cocktail recipes and beverage pairings to enhance guest satisfaction.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
Head Bartender
Pendry San Diego
02.2017 - 08.2017
- Supervised bar staff, ensuring adherence to service standards and operational efficiency.
- Developed innovative cocktail recipes, enhancing the beverage menu and customer experience.
- Trained new bartenders on drink preparation techniques and customer service protocols.
- Managed inventory levels, optimizing stock orders to minimize waste and enhance profitability.
- Coordinated with suppliers for timely delivery of high-quality ingredients and bar supplies.
- Established strong relationships with patrons, fostering a loyal customer base through exceptional service.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
- Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
Bartender Supervisor
Ambassador Media Group
01.2010 - 10.2015
- Supervised daily bar operations, ensuring high-quality service and adherence to safety standards.
- Trained and mentored junior bartenders, enhancing team performance and service efficiency.
- Developed cocktail menus based on seasonal ingredients, improving customer satisfaction and engagement.
- Managed inventory control processes, optimizing stock levels to minimize waste and reduce costs.
- Implemented training programs focused on mixology techniques and customer service excellence.
- Monitored compliance with health regulations, maintaining cleanliness and operational standards in the bar area.
- Coordinated special events, collaborating with management to deliver exceptional experiences for guests.
- Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Education
Education
El Cajon Valley High
San Diego, CA06-1998
Skills
- Customer service
- Staff management
- Inventory
- Cleanliness standards
- Expert mixology
- Social media marketing
- Bar equipment maintenance
- Workplace safety
- Ordering supplies
- Event coordination
- Inventory control
- Suggestive selling
Timeline
Lead Bartender
Fahrenheit Bar and Grill
04.2021 - 09.2023
Head Bartender
Pendry San Diego
02.2017 - 08.2017
Bartender Supervisor
Ambassador Media Group
01.2010 - 10.2015
Education
El Cajon Valley High
Similar Profiles
Krystle FABISHKrystle FABISH
Owner at Fahrenheit Restaurant & BarOwner at Fahrenheit Restaurant & Bar
Nicola DamaNicola Dama
Bar and restaurant supervisor at Rockpool Bar And Grill 2 HATS #8 Best Grill In The WorldBar and restaurant supervisor at Rockpool Bar And Grill 2 HATS #8 Best Grill In The World
Hendry HermantoHendry Hermanto
Quality Assurance Manager at PT Fahrenheit Synthon PharmaQuality Assurance Manager at PT Fahrenheit Synthon Pharma
Latonya DavisLatonya Davis
Call Center Representative at EquifaxCall Center Representative at Equifax
Maleah MooreMaleah Moore
Student Library Assistant at Hazelwood West Middle SchoolStudent Library Assistant at Hazelwood West Middle School