Results-driven Benefit Specialist with expertise in data analysis and communication. Proven track record of managing $10M in business while enhancing vendor relationships and streamlining processes to improve service delivery.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Benefit Specialist
MMA East (Marsh McLennan)
Conshohocken, PA (remote From Florida)
06.2023 - 08.2025
Managed a block for business totaling approximately $10,000,000.
Collaborated with vendors to streamline benefits processes, improving efficiency in service delivery.
Built relationships with vendors to foster quality service delivery.
Managed relationships with insurance carriers to ensure optimal services levels.
Analyzed and completed marketing initiatives based on insurance carrier proposals
Benefit Analyst
OneDigital
Independence, OH (remote From Florida)
01.2022 - 02.2023
Managed a block of business totaling approximately $4,000,000.
Assisted in the development of communication materials regarding benefits offerings for employee engagement.
Provided marketing analysis on insurance proposals, leading to 6% growth.
Associate
Willis Towers Watson
Tampa, FL
07.2016 - 01.2022
Managed a block of business totaling approximately $7,000,000.
Executed RFP marketing by reviewing and marketing insurance proposals received from carriers.
Managed updates to client records in EPIC
Collaborated on team projects
Partnered with team members on projects to deliver curated, high-quality outcomes.
Sales Support Associate III
Guardian Life Insurance Company
Tampa, FL
10.2007 - 01.2016
Managed end-to-end proposal development for existing clients and new business initiatives.
Streamlined communication between sales teams and clients, enhancing information flow and response times.
Developed and maintained comprehensive product knowledge to support sales initiatives and client education.
Produced EPOD benefit guides for existing and new product offerings.
Assisted clients with troubleshooting and resolving complex insurance issues to ensure timely solutions.
Education
High School Diploma -
Miami-Dade Community Collage
Miami, FL
Skills
Microsoft Office Suite
Verbal and written communication
Data Analysis
Benefits explanation
Certification
Licensed 2-15 Life, Health & Variable Annuities License
Certificate - Group Benefits Disability Specialist (Hartford)