Salina Barajas
Jacksonville,IL
Summary
I am currently a Benefit Specialist looking to expand my knowledge in the medical/pharmaceutical fields.
It is my passion to help those in need.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Benefit Specialist
HCSC
11.2022 - Current
- I handle Boeing specific inquiries
- These inquiries can range from medical to pharmaceutical
- I have weekly and monthly audits, listening to our advocates calls and monitoring chats
- I am proficient in creating Powerpoint presentations and working in excel.
Health Advocate
Blue Cross Blue Shield of IL, MT, NM, OK & TX
05.2020 - 11.2022
- My roles as a health advocate is to satisfy needs of our members
- I supply facts and general information regarding PII, claims, benefits, membership, RX by answering questions over the phone
- Our number one priority is our members, I do my best to fulfill all areas asked.
Optician/Receptionist
Bard Optical
08.2018 - 05.2019
- Answer phone calls and schedule appointments
- Take measurements of the eyes
- Help patients pick out glasses that best fit their needs
- Use optical equipments and in depth photos of the cornea and iris
- We also fix glasses on site in the lab
- We check every new pair of glasses that comes in before handing them over to the patient.
Machine Operator
PERMA-BOUND
04.2018 - 08.2018
- Read and interpreted standard operating procedures to complete work in an accurate and efficient manner
- Set up and operated production equipment in accordance with current good manufacturing practices and standard operating procedures
- Maintained clean and organized work areas
- Cleaned books before and after the glue machine
- Rebind books in timely manner.
Cook
Heritage Health
08.2015 - 04.2018
- Assisted with training and development of new talent
- Maintained a clean and orderly appearance throughout the kitchen
- Oversaw and completed kitchen tasks and preparation for opening and closing shifts
- Made all meals in accordance with company standards and requirements.
Customer Service Associate
WALMART SUPERCENTER
03.2015 - 10.2017
- Worked as a team member performing cashier duties, product assistance and cleaning
- Educated customers on product and service offerings
- Offered exceptional customer service to differentiate and promote the company brand
- Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
Caregiver
HOME INSTEAD SENIOR CARE
07.2014 - 02.2016
- Supervised frequent activities such as medication and personal hygiene to ensure safety
- Administered all necessary medications as directed by care plan
- Maintained a clean and well-organized environment to promote client happiness and safety
- Assisted disabled individuals to help with independence while still closely monitoring safety.
Education
High school or equivalent in Diploma -
Jacksonville High
Jacksonville, IL12.2011
Skills
- Customer Service
- Receptionist
- Retail Sales
- Phone Skills
- Home Health Care
- Administrative Assistance (1 year)
- Cleaning Experience (6 years)
- Communication (2 years)
- Ophthalmology Experience
- Medical Billing
- Senior Care
- Caregiving
- HIPAA
- Insurance Verification
- Microsoft Word (2 years)
- Microsoft Powerpoint (2 years)
- Microsoft Excel (2 years)
- Developmental Disabilities Experience
- Medical Records
- Medical Terminology
- Medical Office Experience
- Pharmacy experience (2 years)
Certification
- QIDP Certification
- First Aid Certification
- Food Handler Certification
Timeline
Benefit Specialist
HCSC
11.2022 - Current
Health Advocate
Blue Cross Blue Shield of IL, MT, NM, OK & TX
05.2020 - 11.2022
Optician/Receptionist
Bard Optical
08.2018 - 05.2019
Machine Operator
PERMA-BOUND
04.2018 - 08.2018
Cook
Heritage Health
08.2015 - 04.2018
Customer Service Associate
WALMART SUPERCENTER
03.2015 - 10.2017
Caregiver
HOME INSTEAD SENIOR CARE
07.2014 - 02.2016
High school or equivalent in Diploma -
Jacksonville High
- QIDP Certification
- First Aid Certification
- Food Handler Certification
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