Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ronnesha Poke

Summary

Efficient and proactive professional in hospitality support roles, known for high productivity levels and the ability to complete tasks swiftly and accurately. Specialize in inventory management, customer service, and beverage preparation techniques. Excel in teamwork, communication, and adaptability, ensuring smooth operations and positive guest experiences.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Dining Services Associate

EverTrue
Chesterfield, Missouri
11.2024 - Current

Efficient Hospitality Support Professional with expertise in inventory management, customer service, and beverage preparation. Achieved high productivity through strong teamwork, effective communication, and adaptability, resulting in smooth operations and enhanced guest experiences. Committed to delivering positive and memorable interactions for every customer.

Dietary Aide

Lutheran Senior Services, Inc.
Weldon, MO
02.2024 - 11.2024
  • Engaged with residents to understand their dietary needs and preferences.
  • Prepared and portioned meals according to dietary guidelines and resident preferences.
  • Served food and snacks according to planned menu and patients' diet orders.
  • Collaborated with residents to assess dietary needs and preferences, ensuring tailored meal options.
  • Maintained cleanliness of kitchen and dining spaces following health standards.
  • Followed safety protocols while operating kitchen equipment and tools.
  • Delivered food and snacks according to planned menu and specific diet orders, enhancing mealtime satisfaction.
  • Conducted routine cleaning activities like floor sweeping, dishwashing, and countertop wiping to ensure a tidy environment.
  • Interacted with residents to foster positive dining experiences and promote social engagement.

Hardlines Associate

Walmart
City of Saint Peters, Missouri
06.2023 - 11.2023
  • Assisted customers in locating products and answered inquiries.
  • Assisted customers in locating products and resolving inquiries to enhance shopping experience.
  • Greeted customers upon entering the store and provided assistance with their needs.
  • Stocked shelves with merchandise according to store layout guidelines.
  • Participated in inventory management and restocking to ensure product availability and organization.
  • Participated in inventory management and restocking procedures regularly.
  • Arranged merchandise for promotional displays to enhance visibility and attract customer interest.
  • Adhered to all safety regulations while handling merchandise.
  • Organized backroom stock areas according to company standards.
  • Operated cash register and processed customer transactions efficiently.
  • Operated cash registers accurately and efficiently to process customer transactions.
  • Reconciled register receipts with cash drawer at end of shift.
  • Verified customer identification for age-restricted product purchases.

Sales Associate

The Home Depot Inc
City of cottlevile, MO
03.2022 - 12.2022
  • Assisted customers in selecting home improvement products and services.
  • Maintained organized and visually appealing merchandise displays on the sales floor.
  • Operated cash registers and processed transactions efficiently.
  • Educated customers on promotions, warranties, and return policies effectively.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Provided accurate information about products, prices and services.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Used technology resources to assist customers in locating and selecting items.

Education

Francis Howell High School
City Of St Charles , MO

Skills

  • Food preparation
  • Computer skills
  • English
  • Kitchen experience
  • GPS navigation
  • Communication skill
  • Active listening

Certification

  • American Red Cross CPR Certification

Languages

English
Native/ Bilingual
Spanish
Limited

Timeline

Dining Services Associate

EverTrue
11.2024 - Current

Dietary Aide

Lutheran Senior Services, Inc.
02.2024 - 11.2024

Hardlines Associate

Walmart
06.2023 - 11.2023

Sales Associate

The Home Depot Inc
03.2022 - 12.2022

Francis Howell High School
Ronnesha Poke