Ronnesha Shelton
New Orleans,LA
Summary
Helpful [Job Title] capable of processing customer transactions, organizing reservations and coordinating dining room staff. Demonstrated success in working with staff to create unique dining experiences. Offering [Number] years of experience working in [Type] and [Type] restaurant settings. Energetic restaurant worker proficient in greeting guests, maintaining entryways and keeping server loads balanced for maximum efficiency. Effectively collect reservations, plan events and monitor daily dining staff performance. Team-oriented and efficiency-driven with superior work ethic and multitasking abilities. Talented [Job Title] dedicated to maintaining strong customer loyalty with top-notch service. Organize and stock workstations to stay ready for any demand. Trained in food safety, allergy protocols and special dietary limitations. Friendly [Job Title] offering more than [Number] years of retail experience. Organized and enthusiastic with expertise in accurately processing payments and maintaining high levels of customer satisfaction in all interactions. Focused [Job Title] fully versed in retail operations. Offering [Number] years of experience in high-volume settings. Highly service-minded and professional with customers and employees alike.
Overview
3
3
years of professional experience
Work History
Hostess
Oceanas
New Orleans, LA
02.2019 - 03.2019
- Conducted [Timeframe] dining room and server checks to assess readiness for expected customer loads.
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
- Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
- Successfully assisted approximately [Number] to [Number] guests each shift.
- Assisted in preparing dining room for special upcoming functions, including decorating and generating and printing out special group menus using [Software].
Sales Associate/Cashier
Fudgery
New Orleans, LA
01.2016 - 12.2016
- Maintained well-stocked cashier lanes and store shelves to promote strong sales.
- Kept current on sales by reviewing weekly sales circulars and monitoring pricing changes.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Education
GED - undefined
Delgado Community College
New Orleans, LA2018
Skills
- Table setting
- Dining room management
- Dining area cleanliness
- Communication skills
- Dinner service planning
- Interactive communication skills
- Table setting knowledge
- Guest seating arrangements
- Menu presentation
- Front-of-house display creation
- Group reservations management
- Product and service sales
- Customer assistance
- Product upselling
- Point of sale knowledge
- Cleanliness
Timeline
Hostess
Oceanas
02.2019 - 03.2019
Sales Associate/Cashier
Fudgery
01.2016 - 12.2016
GED - undefined
Delgado Community College