Ronnette Davis
Bronx,NY
Summary
Dedicated Operations Manager dedicated to employing proven methods and cutting-edge technology to meet business performance expectations. Recognized for successful implementation of measures to cut costs, streamline operations and increase productivity. Detailed approach to maintaining high threshold for business operations.
Overview
12
12
years of professional experience
Work History
Manager of Operations
Edge Restaurant and Lounge
Bronx, NY
12.2022 - Current
- Handled high volume sales with cash, credit, and gift card transactions, balancing cash drawer at the end of the shift.
- Checked identification of customers to verify age requirements for purchase of alcohol.
- Trained new employees on how to mix drinks and operate the bar.
- Took beverage orders from serving staff and guests.
EMT-Basic
Citywide Mobile Response
Bronx, NY
09.2022 - 11.2023
- Transport patients safely in an ambulance
- Transfer patients to the emergency department of a hospital or other healthcare facility.
- Report their observations and treatment to physicians, nurses, or other healthcare facility staff.
- Provide first-aid treatment or life support care to sick or injured patients.
- Administer routine procedures to patients, including CPR and intravenous (IV) therapy.
Supervisor & Lead Bartender
Applebee's
Bronx, NY
01.2015 - 12.2019
- Set goals to build sales and profits.
- Ensured the store ran smoothly to ensure guests left satisfied
- Hired and trained new team members for the restaurant.
- Monitored inventory reports and placed orders
- Oversaw that food, service, and cleanliness standards remain above standard.
Server
Buffalo Wild Wings
New Rochelle, NY
05.2013 - 09.2014
- Interacted with guests and ensure they have a great experience when dining
- Attentive to guest needs and making them feel welcome, comfortable, important and relaxed
- Handled high volume sales with cash, credit, and gift card transactions, balancing cash drawer at end of shift.
Concessionists
Regal Cinemas
New Rochelle, NY
09.2012 - 05.2013
- Developed long-term relationships with customers which increased repeated business
- Maintained exceptional standards of customer service during high-volume, fast-paced operations
- Handled high volume sales with cash, credit, and gift card transactions, balancing cash drawer at end of shift.
Education
Some College (No Degree) - Phlebotomy Technician Certification
Hostos Community College of The City University of New York
The Bronx, NY07-2024
Mass Communications
University of Bridgeport
Bridgeport, CTSkills
- CPR
- Logistics Management
- Performance monitoring
- Financial Management
- Health and safety compliance
- Organizational Management
- Inventory Management
- Logistics Oversight
- Performance Management
- Vital signs
- Airway management
- Ledger balancing
- Microsoft Office
- Excel
- PowerPoint proficiency
- Outstanding interpersonal skills
- Excellent analytical skills
- Strong verbal communication
Timeline
Manager of Operations
Edge Restaurant and Lounge
12.2022 - Current
EMT-Basic
Citywide Mobile Response
09.2022 - 11.2023
Supervisor & Lead Bartender
Applebee's
01.2015 - 12.2019
Server
Buffalo Wild Wings
05.2013 - 09.2014
Concessionists
Regal Cinemas
09.2012 - 05.2013
Some College (No Degree) - Phlebotomy Technician Certification
Hostos Community College of The City University of New York
Mass Communications
University of Bridgeport
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