Ronney Goods
11035 North Jefferson St Kansas City,MO
Summary
Coachable and detail-oriented Auto Damage Estimator with a strong background in vehicle inspection, collision repair assessment, and insurance claim processing. Skilled in accurately evaluating damage, preparing detailed repair estimates using industry-standard software, and coordinating with body shops, insurance adjusters, and customers to ensure seamless claim resolution. Adept at identifying necessary repairs, and providing excellent customer service. Strong knowledge of automotive parts, insurance standards, and insurance policies, with a commitment to efficiency, accuracy, and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Auto Estimator
Caliber Collision
Kansas City, MO
01.2025 - Current
- Uses CCC and Mitchells software to create estimates quickly and accurately and make estimates easily understandable and shareable
- Establishes a reputation for delivering reliable and accurate estimates, resulting in increased client trust and repeat business opportunities.
- Gathers cost and material data for accurate and up-to-date information on material and labor costs.
Catastrophe Auto Claims Adjuster
PROGRESSIVE INSURANCE
Kansas City, MO
02.2022 - 12.2024
- Efficiently worked over 200 claims per month, which involve high-volume caseload of total loss auto claims, ensuring timely resolution.
- Handled disaster-affected areas following hurricanes, floods, and other catastrophic events using photos, diagrams, and detailed reports to ensure accurate claim evaluation.
- Reviewed repair estimates to ensure accuracy, adherence to industry standards, and alignment with policy coverage.
CLAIMS REPRESENTATIVE
TRADERS INSURANCE
Kansas City, MO
07.2021 - 02.2022
- Worked productively in fast-moving work environment to independently handle 5-10 new claims per day.
- Investigated potentially fraudulent claims with focus on thoroughness, quality and cost control.
- Achieved high customer satisfaction ratings by providing clear and timely communication throughout the claims process.
LICENSED INSURANCE SALES AGENT
GEICO, GOVERNMENT EMPLOYEES INSURANCE
Kansas City, MO
01.2021 - 06.2021
- Contributed to agency success by consistently meeting or exceeding monthly sales targets.
- Conducted detailed needs assessments for prospective clients, ensuring comprehensive understanding of their insurance requirements.
- Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
SERVER
COMPANY KITCHEN
Kansas City, MO
06.2016 - 04.2021
- Communicate effectively with kitchen staff regarding customers/guest special requests and needs
- Increased annual sales by driving operational efficiencies and building customer rapport to foster loyalty
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements
Education
BACHELOR OF ARTS - ACCOUNTING
THE UNIVERSITY OF ARIZONA GLOBAL
10.2027
Skills
- Communication
- Negotiating
- Assessing damage to determine Facts of Loss
- Policy Interpretation
- Fraud detection knowledge
- Teamwork and Collaboration
- Natural disaster experience
Timeline
Auto Estimator
Caliber Collision
01.2025 - Current
Catastrophe Auto Claims Adjuster
PROGRESSIVE INSURANCE
02.2022 - 12.2024
CLAIMS REPRESENTATIVE
TRADERS INSURANCE
07.2021 - 02.2022
LICENSED INSURANCE SALES AGENT
GEICO, GOVERNMENT EMPLOYEES INSURANCE
01.2021 - 06.2021
SERVER
COMPANY KITCHEN
06.2016 - 04.2021
BACHELOR OF ARTS - ACCOUNTING
THE UNIVERSITY OF ARIZONA GLOBAL