Ronni Berg
Middletown,CA
Summary
Dedicated case manager with expertise in patient advocacy, treatment planning, and HIPAA compliance. Proven ability to streamline intake processes, enhance client experiences, and maintain accurate health records.
Overview
5
5
years of professional experience
Work History
Case Manager
Duffy's Napa Valley Rehab
Calistoga, California
2023.10 - Current
- Provided comprehensive case management services, including intake assessments and crisis intervention.
- Coordinated services and resources for clients in rehabilitation programs to support recovery goals.
- Conducted initial intake interviews to gather comprehensive client information for effective case management.
- Facilitated patient intake processes to improve client experience and optimize operational efficiency. for new and returning clients.
- Documented case notes to ensure compliance with regulations.
- Collaborated with team members to streamline intake workflows.
- Utilized electronic health record systems for data entry and management.
Treatment Support
Duffy's Napa Valley Rehab
Calistoga, California
2023.04 - 2023.10
- Coordinated adherence to treatment plans, improving patient compliance and health outcomes.
- Delivered crisis intervention support to clients, stabilizing emotional distress during critical moments.
- Provided emotional support to patients, enhancing their coping mechanisms during treatment.
- Maintained accurate records of client progress and treatment interventions.
- Provided administrative support to department staff, enhancing overall workflow efficiency.
Eligibility Specialist
Lake County Department of Social Services
Lower Lake, California
2021.10 - 2022.10
- Assessed client eligibility for various social service programs and benefits.
- Conducted interviews to gather information from clients regarding their circumstances.
- Maintained comprehensive knowledge of program regulations, policies, and procedures.
- Maintained accurate records of client interactions and case histories in systems.
- Explained reasons behind application denials and recommended further action.
Education
LVN - Nursing
Blake Austin College
Vacaville, CA2026-12
Skills
- Case management
- Client assessment
- Treatment planning
- Health record management
- HIPAA compliance
- Organizational skills
- Patient advocacy
Affiliations
- Clinical Experience
Timeline
Case Manager
Duffy's Napa Valley Rehab
2023.10 - Current
Treatment Support
Duffy's Napa Valley Rehab
2023.04 - 2023.10
Eligibility Specialist
Lake County Department of Social Services
2021.10 - 2022.10
LVN - Nursing
Blake Austin College