Ronni Hatton
Summary
Dependable Server providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Administrative Assistant
New Hope Addiction Recovery
03.2023 - 10.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Server
Trio's Restaurant
09.2021 - 05.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
Education
No Degree - Occupational Therapy Assistance
University of Louisiana At Monroe
Monroe, LA05.2026
High School Diploma -
Franklin Parish High School
Winnsboro, LA05.2021
Skills
- Order Taking
- Guest service
- Menu Memorization
- Order Accuracy
- Food safety understanding
- Reliable and Responsible
- Table Monitoring and Turnover
Certification
Louisiana Responsible Vendor Training
Timeline
Administrative Assistant
New Hope Addiction Recovery
03.2023 - 10.2023
Server
Trio's Restaurant
09.2021 - 05.2023
No Degree - Occupational Therapy Assistance
University of Louisiana At Monroe
High School Diploma -
Franklin Parish High School
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