Ngamkamol Kamolsiriroj
Somerset,MA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Experienced with customer service in high-demand environments. Utilizes multitasking abilities to manage multiple tables and special requests seamlessly. Track record of maintaining friendly and professional demeanor to enhance guest satisfaction.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
DATTCO Inc
07.2023 - 06.2024
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Maintained inventory of office supplies and placed orders.
- Answered phone calls and responded to customer emails.
Administrative Assistant
Flagship Bus RI
02.2022 - 06.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Paid attention to detail while completing assignments.
Food Waiter
Lim's Fine Thai & Sushi Restaurant
04.2019 - 01.2020
- Fostered a welcoming environment for all guests through attentive service, anticipating needs before they arise.
- Ensured accurate billing procedures, handling cash transactions efficiently, and processing credit card payments securely.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
- Worked well in a team setting, providing support and guidance.
- Paid attention to detail while completing assignments.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Food Waiter
Thai Taste Swansea MA
02.2018 - 02.2019
- Communicated with kitchen staff to enable accurate food preparation.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Managed time efficiently in order to complete all tasks within deadlines.
- Processed orders and sent to kitchen employees for preparation.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
- Paid attention to detail while completing assignments.
Education
High School Diploma -
Somerset Berkley Regional High School
New England, 625 County St, Somerset, MA 0272606-2020
Skills
- Computer Skills
- Office Administration
- Microsoft Word
- Administrative Support
- Strong multitasking
- Customer service focus
- Order Taking
- Food station setup
Languages
Thai
Full Professional
Timeline
Administrative Assistant
DATTCO Inc
07.2023 - 06.2024
Administrative Assistant
Flagship Bus RI
02.2022 - 06.2023
Food Waiter
Lim's Fine Thai & Sushi Restaurant
04.2019 - 01.2020
Food Waiter
Thai Taste Swansea MA
02.2018 - 02.2019
High School Diploma -
Somerset Berkley Regional High School
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