Ronni McCoy
DeKalb,IL
Summary
Hardworking and passionate individual with strong organizational skills eager to secure a position in accounting offering great knowledge of procedure and interest in analyzing data to help improve company decisions. Interested in pursuing a Masters of Accountancy degree and becoming a CPA and/or a CMA.
Overview
1
1
Certification
Work History
Administrative Clerk
Northern Illinois University
07 2024 - Current
- Entered data into system and updated customer contacts with information to keep records current.
- Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
Cook
Chili’s Bar & Grill
08 2022 - Current
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
Cook
Raising Canes
10 2020 - 06 2022
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Cashier
Hy-Vee Inc
03 2019 - 03 2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Supervisor
Girls In The Game
07 2020 - 08 2020
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Consultant
Mysteria Cosmetics
09 2018 - 12 2018
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Identified areas of improvement for clients'' operations, implementing targeted solutions to increase productivity.
- Assisted clients in navigating complex industry challenges with strategic recommendations.
Education
Bachelor of Sciences - Accounting
Northern Illinois University
2023
Skills
- Leadership
- Communication
- Organization
- Microsoft Excel
- Critical Thinking
- Data Entry
- Detail Oriented
- Active Listening
- Customer Service
Certification
- Microsoft Excel (Office 2019)
Timeline
Administrative Clerk
Northern Illinois University
07 2024 - Current
Cook
Chili’s Bar & Grill
08 2022 - Current
Cook
Raising Canes
10 2020 - 06 2022
Cashier
Hy-Vee Inc
03 2019 - 03 2021
Supervisor
Girls In The Game
07 2020 - 08 2020
Consultant
Mysteria Cosmetics
09 2018 - 12 2018
Bachelor of Sciences - Accounting
Northern Illinois University
- Microsoft Excel (Office 2019)
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