Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ronnie Estrada

HVAC-R Technician
Amarillo,TX

Summary

Organized [Job Title] with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record. Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency. Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and clear client communication. Hardworking [Job Title] skilled in troubleshooting and analysis. Accustomed to drafting and maintaining detailed service reports. Personable and customer-focused with passion for fostering loyalty and satisfaction.

Overview

35
35
years of professional experience

Work History

Service Technician

Allen's Tristate Mechanical
Amarillo, Texas
05.2018 - Current
  • Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Assisted team members with [Type] equipment troubleshooting and diagnostics.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Applied knowledge of standard equipment and manufacturer repair guidelines.

Service Technician

Plains Plumbing
Amarillo, TX
04.2004 - 04.2018
  • Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Performed maintenance duties and safely handled chemicals and solutions.
  • Streamlined [Type] repair processes to minimize day-to-day downtime and increase overall productivity.
  • Adjusted original installation plan and reviewed installations for compliance with local codes and good operating practices.
  • Trained customer employees and managers on machine use and maintenance.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Cleaned and lubricated parts to keep equipment operating at peak performance.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.

Service Technician

A & R Mechanical
Amarillo, TX
09.1999 - 04.2004
  • Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Applied knowledge of standard equipment and manufacturer repair guidelines.

Service Technician

Honeywell
Amarillo, TX
09.1996 - 08.1999
  • Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Surpassed corporate goals by reaching 80% customer satisfaction rating in 6 month.
  • Cleaned and lubricated parts to keep equipment operating at peak performance.
  • Facilitated maintenance team training procedures to align with company standards.

Service

HiTech Of Texas
Amarillo, TX
08.1993 - 08.1996
  • Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Repair and install food service equipment.

Service Technician

M M M Plumbing
Amarillo, TX
05.1987 - 08.1993
  • Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Applied knowledge of standard equipment and manufacturer repair guidelines.
  • Cleaned and lubricated parts to keep equipment operating at peak performance.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Trained customer employees and managers on machine use and maintenance.
  • Adjusted original installation plan and reviewed installations for compliance with local codes and good operating practices.
  • Developed detailed maintenance schedules for HVAC equipment to maximize equipment lifetimes.
  • Commercial Mechanical startup for new installation.
  • Installation and fabrication of HVAC duct.

Education

Bachelor Degree - HVAC Vocational

Amarillo College
Amarillo, TX
05.1989

Skills

  • Operating Test Equipment
  • Equipment Inspection
  • Testing and Analysis
  • Coordination and Scheduling
  • Expertise in Installations
  • Customer Service
  • Attention to Detail
  • Quality Assurance
  • Verbal and Written Communication
  • Issue and Problem Resolution
  • Diagnosis and Troubleshooting
  • Technical Support

Languages

Spanish
Native or Bilingual

Timeline

Service Technician

Allen's Tristate Mechanical
05.2018 - Current

Service Technician

Plains Plumbing
04.2004 - 04.2018

Service Technician

A & R Mechanical
09.1999 - 04.2004

Service Technician

Honeywell
09.1996 - 08.1999

Service

HiTech Of Texas
08.1993 - 08.1996

Service Technician

M M M Plumbing
05.1987 - 08.1993

Bachelor Degree - HVAC Vocational

Amarillo College
Ronnie EstradaHVAC-R Technician