Summary
Overview
Work History
Education
Skills
Timeline
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Ronnie Johnson Jr.

Lancaster ,TX

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated during my tenure at First Convenience Bank. Skilled in cash management and creative thinking, I excel in fostering strong client relationships and improving service delivery. Achieved a significant reduction in process turnaround times by implementing efficient logistical strategies.

Overview

10
10
years of professional experience

Work History

Banker

First Convenience Bank
02.2023 - Current
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Developed and maintained strong customer relationships, providing exceptional service and advice.
  • Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
  • Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.

Infantry Officer

Army
03.2022 - 10.2023
  • Streamlined logistical processes to ensure timely arrival of supplies and equipment for field operations.
  • Led fire team during infantry dismounted battle drills and situational training exercises.
  • Performed as fire team member during situational training exercises and infantry dismounted battle drills.
  • Patrolled designated coverage areas and evaluated terrain for defensive use.

Glass Lifter

Cardinal Glass & Door
01.2022 - 03.2022

Lift glass off line to prepare for delivery.

Security Officer

Brinks Incorpated
05.2021 - 11.2021
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Driver

Brinks Incorpated
05.2021 - 11.2021
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.

Stocker

Dollar General
03.2020 - 08.2020
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.

Security Officer

Allied Universal Security Services
09.2018 - 10.2019
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.

Forklift

Chewy Warehouse
08.2017 - 08.2018
  • Expedited loading and unloading processes by skillfully operating pallet jacks and other machinery.
  • Improved warehouse efficiency by organizing and maintaining a clean work area.
  • Safely operated forklift to transport materials within the warehouse, reducing manual labor efforts.
  • Loaded and unloaded trucks efficiently, ensuring proper placement of products to minimize damage during transit.
  • Enhanced workplace safety by complying with all OSHA regulations and company guidelines.
  • Assisted new employees in learning job duties, providing guidance on safe equipment operation practices and task prioritization techniques.
  • Ensured timely order fulfillment by accurately picking and packing items for shipment.
  • Reduced product damage incidents through careful handling of fragile items during transportation and storage processes.

Cook

Little Ceasers Pizza
04.2014 - 07.2014
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Education

Certificate - Security

Job Corps
McKinney, TX
05.2017

Highschool Diploma -

Roosevelt High School
Dallas, TX
05.2014

Skills

  • Customer Service
  • Cash Handling
  • Creative Thinking
  • Cash Management
  • Goal Planning
  • Products and Services Knowledge
  • Team Coaching and Training

Timeline

Banker

First Convenience Bank
02.2023 - Current

Infantry Officer

Army
03.2022 - 10.2023

Glass Lifter

Cardinal Glass & Door
01.2022 - 03.2022

Security Officer

Brinks Incorpated
05.2021 - 11.2021

Driver

Brinks Incorpated
05.2021 - 11.2021

Stocker

Dollar General
03.2020 - 08.2020

Security Officer

Allied Universal Security Services
09.2018 - 10.2019

Forklift

Chewy Warehouse
08.2017 - 08.2018

Cook

Little Ceasers Pizza
04.2014 - 07.2014

Certificate - Security

Job Corps

Highschool Diploma -

Roosevelt High School
Ronnie Johnson Jr.