Dedicated transportation professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Seasoned Operations Manager and talented leader with Number years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity.
Handling day to day operations through inbound operation and city dispatch. Monitoring 50 plus drivers through deliveries and pickups and dock staff. Supporting supervisors through the inbound planning and dispatch. Doing daily reports on driver and dock performances and safety. Held monthly meetings on safety topics and improvement needs. Interviewed drivers for the hiring process.
Duties
Breaking and routing city loads
Manifesting/dispatching drivers on city routes
Communicating with customers on daily pickups, delivery issues and customer service needs
Emailing customers, managers and sales on daily issues
Monitoring drivers on deliveries/pickups through handheld devices
Held weekly pre-shift meetings on safety/production and customer needs
Duties
Head of first shift operations, breaking and routing city loads for drivers
Set up appointments for city freight
Titles
Lead man/Outbound Supervisor/Inbound Supervisor
Duties
Worked various shifts which included forklift operator
and manifesting loads for outbound and city operations
Set up appointment freight daily