Ronnie McDaniel
Summary
Dynamic and adaptable professional with a proven track record at Fed Ex Ground, adept in freight handling and excelling in customer service. Skilled in fostering vendor relationships and enhancing operational efficiency, demonstrated through significant improvements in customer satisfaction and process optimizations. Brings strong verbal/written communication abilities and a results-driven approach to meet and exceed employer expectations.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Package Handler
Fed Ex Ground
06.2023 - Current
- Used hand-held scanners and printers
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Followed safety regulations to maintain safe work environment.
- Proved successful working within tight deadlines and a fast-paced environment.
Assistant Store Manager
Family Dollar/Dollar Tree
02.2022 - 06.2023
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Office Manager
Monarch Fence Inc.,
05.2008 - 11.2011
- Interacted with customers by phone, email, or in-person to provide information.
- Acted as point of contact for vendor collaboration for contracted services.
- Completed monthly and quarterly Sales/Tax reports for senior management.
- Reconciled end-of-day reports to determine accurate billing and payment processing.
Education
Associate of Science - Legal Assistant
Nebraska College Of Business
Omaha, NE10.1990
Skills
- Freight Handling
- Customer Service/Attention to Detail
- Excellent Verbal/Written Communication
- Ability to work in a Diverse/Adaptive environments
Certification
- CCNA - Cisco Certified Network Associate
Military Service
United States Navy Veteran
Timeline
Package Handler
Fed Ex Ground
06.2023 - Current
Assistant Store Manager
Family Dollar/Dollar Tree
02.2022 - 06.2023
Office Manager
Monarch Fence Inc.,
05.2008 - 11.2011
Associate of Science - Legal Assistant
Nebraska College Of Business
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