Ronnie Mylers
Clovis,CA
Summary
Hardworking and enthusiastic Fiber Optic Splicing Technician trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success. Detail-oriented Caterer with [5plus] years of experience in foodservice management. Consistently delivered superior-quality client services when providing delicious meals, appetizers and beverages. Exceeded expectations to retain long-term, repeat customers. Experienced installation and repair technician with work history setting up, repairing and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills
Overview
33
33
years of professional experience
Work History
Caterer
Fire 4 Fire Bbq And Catering
12.2022 - 12.2023
- Coordinated logistical aspects of event setup and breakdown, minimizing disruptions to clients'' schedules.
- Maximized profitability by negotiating favorable contracts with suppliers and managing budget constraints effectively.
- Developed innovative menu offerings that consistently received positive feedback from clients and guests.
- Streamlined event preparation process for increased efficiency, ensuring timely delivery of high-quality catering services.
Freight Team Associate
Home Depot
01.2022 - 08.2023
- Maximized space utilization by optimizing warehouse layout design and organization strategies.
- Reduced out-of-stock incidents by promptly unloading delivery trucks and efficiently sorting received goods.
- Maintained up-to-date knowledge of current sales promotions, ensuring relevant products were prominently displayed for maximum visibility.
- Collaborated with team members to complete large-scale restocking projects within tight deadlines.
- Increased overall store cleanliness by sweeping, mopping, and dusting during overnight shifts.
Fiber Optic Splicer
AT&T
10.2013 - 07.2020
- Improved service quality by regularly inspecting and maintaining fiber optic equipment and tools.
- Expanded business offerings by staying current with emerging technologies in the field of fiber optics communications.
- Adhered to all local, state, and federal regulations governing the safe handling and disposal of hazardous materials used in fiber optic splicing processes.
- Tested fiber optic cables and documented results.
Customer Service Technician
AT&T
05.1991 - 10.2013
- Enhanced customer experience with personalized assistance and product recommendations.
- Enhanced client satisfaction by offering alternative solutions when unable to resolve their issue immediately.
- Demonstrated exceptional attention to detail when documenting customer interactions and troubleshooting steps taken, leading to more efficient resolutions for future cases.
- Increased first-call resolution rates by thoroughly understanding company policies, procedures, and products/services offered.
- Improved customer satisfaction by addressing and resolving technical issues in a timely manner.
Education
High School Diploma -
George W. Collins High School
Chicago, United States06.1983
Skills
- Contract Negotiations
- Event Management
Timeline
Caterer
Fire 4 Fire Bbq And Catering
12.2022 - 12.2023
Freight Team Associate
Home Depot
01.2022 - 08.2023
Fiber Optic Splicer
AT&T
10.2013 - 07.2020
Customer Service Technician
AT&T
05.1991 - 10.2013
High School Diploma -
George W. Collins High School
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