Individual commitment to a group effort - that is what makes a team work, a company work, a society work, a civilization work.
Vince Lombardi
Summary
Performance-oriented Sales leader offering exceptional record of achievement over 16-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
17
17
years of professional experience
Work History
Founder
Route 66 Dental Laboratories
01.2020 - Current
Led comprehensive dental market analysis and strategic marketing efforts, driving business growth to 47 practices and enhancing the delivery of high-quality Removal Prosthetics
Directed a skilled team of technical professionals, optimizing budget allocation and forecasting processes to drive achievement of strategic Return on Investment goals
Devised and executed strategic business development plans in a highly competitive landscape, significantly expanding market presence and achieving key growth objectives
Utilized CRM system to maintain accurate records of sales activities and pipeline development, improving forecast accuracy by 20% and optimizing resource allocation
Inside Direct Sales Team Manager
DISH
01.2019 - 11.2019
Directed a high-performing sales team, fostering a consultative selling environment that aligned product benefits with customer requirements, enhancing overall sales effectiveness
Revitalized a last-place sales team through strategic coaching and skill development, propelling them into the company's top 10 and fostering a culture of continuous improvement
Collaborated cross-functionally with internal teams to ensure seamless project execution, achieving a 95% customer satisfaction rate
Retention Specialist
DISH
06.2016 - 12.2018
Resolved customer complaints with empathy and product knowledge, achieving a 95% satisfaction rate and reducing escalations by 30%
Collaborated with cross-functional teams to address systemic issues, enhancing overall service quality and operational efficiency
Implemented targeted product promotion strategies, resulting in a 30% increase in upsells and a 15% improvement in customer retention rates
Community Relations/Marketing
Senior Star at Woodland Terrace
02.2014 - 04.2016
Developed and maintained relationships with key stakeholders across the healthcare ecosystem, enhancing patient care coordination and outcomes
Implemented strategic occupancy management initiatives, resulting in an 11.4% increase in census and achieving 100% occupancy for the first time in over a decade
Achieved consecutive 'Gemini Awards' for cost-effective project management, reducing budget by 15% two years in a row
Led Alzheimer's fundraising initiatives, consistently generating $20,000 annually through innovative event planning and community engagement
VP - Marketing/Business Development
Road Work Entertainment LLC
05.2008 - 01.2014
Revolutionized member subscriber program, resulting in a 200% increase in membership and 35% boost in retention rates through strategic incentive implementation
Provided strategic leadership to event, marketing, and PR teams, fostering a high-performance culture and driving organizational success
Skills
CRM System
Solution selling
Strategic Marketing
Technology Implementation
Market Analysis
Data Analysis
Customer Acquisition
Executive Presentations
Microsoft Office
Sales/Negotiations
Deal Closing
Key account growth
Sales Presentations
Sales Lifecycle Management
Education
Psychology -
Northeastern State University
Tahlequah, OK
05.1993
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Founder
Route 66 Dental Laboratories
01.2020 - Current
Inside Direct Sales Team Manager
DISH
01.2019 - 11.2019
Retention Specialist
DISH
06.2016 - 12.2018
Community Relations/Marketing
Senior Star at Woodland Terrace
02.2014 - 04.2016
VP - Marketing/Business Development
Road Work Entertainment LLC
05.2008 - 01.2014
Psychology -
Northeastern State University
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