Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Accomplishments
Timeline
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Ronnie Teklemichael

Aurora,CO

Summary

I have a very good, dynamic, and customer-oriented professional with extensive experience in high-energy retail and service environments, including impactful roles as a barista and a target team member. I believe I have a proven track record of delivering outstanding customer service, consistently surpassing expectations, while adeptly managing multiple priorities in fast-paced settings. Exceptional communication and interpersonal skills, developed through collaborative work in diverse teams, empower effective problem-solving and foster positive relationships with customers and colleagues alike. I demonstrate remarkable adaptability and meticulous attention to detail, ensuring excellence in service delivery and operational efficiency. Recognized for a proactive approach to process improvement and elevating customer experiences. I am always eager to leverage these strengths and a strong work ethic in a more professional role, contributing to organizational success and enhancing team performance.

Overview

4
4
years of professional experience

Work History

Barista

The Laughing Goat Cafe
Boulder, CO
11.2022 - Current
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Operated cash registers to process customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Monitored inventory levels of supplies and restocked when necessary.

Front of Store Attendant

Target
Aurora , CO
03.2021 - 01.2023
  • Inventoried stock on shelves, restocked items as needed, and removed damaged items.
  • Performed cashier duties such as accepting payments, issuing receipts, and providing change.
  • Organized merchandise displays to attract customers and promote sales.
  • Assisted customers in locating products throughout the store.
  • Processed returns and exchanges efficiently according to company policy.
  • Provided excellent customer service by demonstrating knowledge of products and services available in the store.
  • Received deliveries, scanned packages and updated orders in internal database.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Education

Bachelor of Arts - Economics with a minor in Information Science

University of Colorado At Boulder
Boulder, CO
05-2026

High School Diploma -

Overland High School
Aurora CO
05-2022

Skills

  • Opening and closing duties
  • Cash Handling
  • Beverage Preparation
  • Solid problem solver
  • Team Leadership
  • New Hire Training
  • Exceptional customer service
  • Speedy and efficient
  • Coachable
  • Able to adapt to any environment

Languages

English
Professional
Tigrinya
Professional

Affiliations

  • Volunteered at Global Down Syndrome event at the Sheraton Hotel in downtown Denver 2 years in the row.
  • Was apart of the program AVID in high school where I tutored freshman students weekly my senior year.
  • Some clubs that I am currently in at my school are ASA/BSA and NSBE.
  • Apart of Sigma Nu-Gamma Kappa Fraternity at the University of Colorado.
  • Part time Barista at the Laughing Goat Cafe on campus.
  • Play both intermural soccer and basketball.
  • Worked on multiple coding projects.

Accomplishments

  • Honors student for multiple years at my high school
  • Played both varsity soccer and football at my high school
  • Denver Scholars foundation recipient
  • CU Boulder Gold grant recipient

Timeline

Barista

The Laughing Goat Cafe
11.2022 - Current

Front of Store Attendant

Target
03.2021 - 01.2023

Bachelor of Arts - Economics with a minor in Information Science

University of Colorado At Boulder

High School Diploma -

Overland High School
Ronnie Teklemichael