Ronnie D. Ward

• Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
• Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
• Assessed reports to evaluate performance, develop targeted improvements and implement changes.
• Received superior customer service satisfaction scores for
• 3 consecutive quarters.
• Maximized efficiency by coaching and mentoring 10 personnel on sales and closing principles, industry practices, company procedures and CRM system.

• Worked directly with departments and management to achieve number one selling nameplate status in PMA 8 years running.
• Developed innovative sales and marketing strategies to facilitate business expansion.
• Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
• Fostered new business through participation in trade shows and initiating communications with prospective clients via phone and email .
• Created business process flows to identify opportunities for improvement
• Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies
• Drove improvements to technology to reduce waste, decrease business bottlenecks and optimize profits
• Determined revenue and profit impacts of market strategies and led business direction toward profitable channels
• Prepared, negotiated and executed marketing and service level agreements with clients while achieving and maintaining 83 % client retention rate

• Implemented marketing strategies which resulted in 12% growth of customer base.
• Initiated operational improvements using lean methodologies to drive efficiency and reduce costs.
• Developed innovative sales and marketing strategies to facilitate business expansion.
• Integrated new media and web advertising initiatives into client's marketing strategies to enhance brand awareness.

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• Implemented marketing strategies which resulted in 430% growth of customer base.
• Initiated two key partnerships which resulted in 54% revenue growth
  
• Developed innovative sales and marketing strategies to facilitate business expansion.
• Initiated operational improvements using lean methodologies to drive efficiency and reduce costs.

• Boosted gross yearly sales from $6,000,000. to $15,000,000. in under 18 months.
• Devised and deployed successful marketing strategies, dramatically boosting store ranking.
• Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
• Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
• Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements
• Managed shrink processes and inventory levels for corrective action planning to save costs
• Built and maintained loyal, long-term customer relationships through effective account management
• Hired, coached and mentored team of 10 sales representatives

• Implemented marketing strategies which resulted in 50% growth of customer base.
• Coached 8 sales associates in product specifications, sales incentives and selling techniques, increasing customer satisfaction ratings 100%.
• Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
• Maintained extensive knowledge of company products and services.
• Decreased total overhead expenses by negotiating with vendors.
• Supported all sales team members to drive growth and development.
• Followed up with existing customers to generate new prospective buyers through referrals.
• Utilized established sales techniques and persuasive communication skills to meet personal sales objectives.