Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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RONNY ACEVEDO ACOSTA

Springfield,MA

Summary

Achievement-driven individual with a commitment to producing high-quality results and fostering teamwork. Quick to adapt and learn, excelling in new and challenging environments. Skilled in effectively utilizing newly acquired knowledge to enhance performance. Motivated by a dedication to lifelong learning and effective change management.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Transportation Associate

Amazon.com Services LLC
Charlton, MA
12.2024 - Current
  • Facilitated drop and hook operations across various Amazon locations and executed yard jockey maneuvers.
  • Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.

Fulfillment Associate

Amazon.com Services LLC
Windsor, CT
05.2024 - 12.2024
  • Accurately packaged customer orders for fulfillment.
  • Gained training in multiple fulfillment center sectors, particularly in problem-solving.
  • Maintained exceptional performance across diverse operational areas.

Senior Tech Support Associate

Infosys Limited
Hartford, CT
05.2022 - 09.2023
  • Facilitated execution of various projects by supporting project managers with timelines and deliverables.
  • Resolved customer inquiries via ServiceNow ticketing system, improving service efficiency.
  • Collaborated with Senior Developers on internal initiatives to assist customer upgrades of ServiceNow platforms.

Sortation Associate

Amazon.com Services LLC
Holyoke, MA
05.2020 - 09.2021
  • Efficiently sorted packages into correct bags, ensuring timely order fulfillment.
  • Achieved top 10 stower status through exceptional performance and safety practices.
  • Trained in TDR procedures for opening trailer doors effectively.

Education

Associate of Science - Computer Information Systems

Holyoke Community College
Holyoke, MA
12.2020

Skills

  • Commercial driving expertise
  • Collaborative teamwork
  • Strategic planning
  • Problem-solving skills
  • Trustworthiness
  • Adaptability and flexibility

Certification

  • ITIL 4
  • Google IT Support

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

Transportation Associate

Amazon.com Services LLC
12.2024 - Current

Fulfillment Associate

Amazon.com Services LLC
05.2024 - 12.2024

Senior Tech Support Associate

Infosys Limited
05.2022 - 09.2023

Sortation Associate

Amazon.com Services LLC
05.2020 - 09.2021

Associate of Science - Computer Information Systems

Holyoke Community College
RONNY ACEVEDO ACOSTA