Summary
Overview
Work History
Education
Skills
Websites
Certification
Awards
Accomplishments
Activities
Timeline
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Ronny Ndeke

Austin,Texas

Summary

Hardworking Compliance Manager knowledgeable about evaluating records and digital information to assess risk and compliance concerns. Well-organized and analytical with strong attention to detail. Looking for a challenging role in a fast-paced environment.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Zero Waste Agent

City of Austin
Austin, TX
12.2023 - Current
  • Developed customer relationships and ensured satisfaction with services.
  • Performed administrative tasks such as data entry, filing paperwork, updating databases and preparing reports.
  • Sorted through trash bags for recyclable materials and organic waste.
  • Loaded collected items into designated bins or trucks.
  • Assisted with loading and unloading trucks when needed.
  • Performed regular maintenance on equipment used in the sorting process.

Quality Control Inspector

Volcon Epower
Round Rock, TX
01.2021 - 09.2022
  • Examined products and materials for defects or deviations to remove or discard non-conforming items.
  • Recommended improvement measures to production process to meet quality control standards.
  • Inspected and repaired products to meet project expectations.
  • Cleaned and calibrated dial indicators, fixed gauges, or height gauges prior to tests.
  • Administered competency tests to determine engineers or operators are qualified to use equipment.

Patient Administration Specialist

US Army
01.2016 - 01.2020
  • Explained policies, procedures and services to patients.
  • Collaborated with clinical and administrative staff to meet patient needs.
  • Cultivated positive relationships with patients to help facility meet satisfaction scores and patients obtain best possible care.
  • Completed registration procedures for patients, expertly inputting information to meet provider, facility and legal requirements.

Quality Control Inspector

Whirpool
Amana, IA
01.2018 - 01.2019
  • Production and inspection of refrigerator and other electronics materials
  • Example of manufacturing electronics devices.
  • Examined products and materials for defects or deviations to remove or discard non-conforming items.
  • Documented inspection results by completing reports and logs and summarizing and entering data into quality database.
  • Recommended improvement measures to production process to meet quality control standards.

Customer Service Manager

HyVee Foods
Cedar Rapids, IA
01.2017 - 01.2018
  • Customer service and cashier services in the store
  • Example of helping customer to cash out and many other services like dealing with credit cards.
  • Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Maintained knowledge of company products and services to promptly resolve complaints and concerns.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.

Quality Control Inspector

Tyson Foods
Columbus Junction, IA
01.2015 - 01.2016
  • Production and inspection of food
  • Example of production of pork production with Tyson food.
  • Inspected and repaired products to meet project expectations.
  • Used specialized tools to take precise measurements of various aspects of samples.
  • Wrote detailed reports outlining performance, quality and defect rates.
  • Identified production concerns and worked with supervisors to understand and remedy situations.
  • Examined products and materials for defects or deviations to remove or discard non-conforming items.

Education

MBA - Health Administration

University of Phoenix
Tempe, AZ
05.2023

Bachelor of Science - Liberal Arts And General Studies

University of Iowa
Iowa City, IA
05.2021

Associate of Science - Liberal Arts And Sciences

Kirkwood Community College
Cedar Rapids, IA
05.2019

Skills

  • Quality Controls
  • System Management
  • Document Reviews
  • Audits Management
  • Regulatory Compliance Oversight
  • Risk Analysis
  • Recordkeeping
  • OSHA Compliance
  • Materials Testing
  • Non-Destructive Testing
  • Process Improvement
  • Audit Coordination
  • Project Coordination
  • Timesheet Processing
  • Schedule Coordination
  • Expense Monitoring
  • Employee Supervision
  • Staff Management
  • Information Management
  • Executive Support
  • Office Administration
  • Customer Service

Certification

  • CERTIFICATE OF ACHIEVEMENT (Honor Graduate), 2017-08-01, Present
  • CERTIFICATE OF COMPLETION FOR MEDICAL TRAINING (68 G, PATIENT ADMINISTRATION SPECIALIST), 2017-09-01, Present
  • CERTIFICATE OF ACHIEVEMENT (LEADERSHIP), 2017-09-01, Present

Awards

  • THE ARMY ACHIEVEMENT MEDAL,
  • OUSTANDING ACHIEVEMENT DURING THE 7456TH MEDICAL, BACKFILL, BATTALIONS BEST WARRIOR COMPETITION
  • AWARD FOR EXCELLENCE IN HONOR OF HAVING ACHIEVED PERFECTION IN THE APPLICATION OF THE DEAN VAUGHN TOTAL RETENTION SYSTEM OF LEARNING.

Accomplishments

  • Best warrior competition winner 2018 US Army
  • Honor Graduate 2017 US Army

Activities

  • Scientific Research
  • Reading
  • Consulting

Timeline

Zero Waste Agent

City of Austin
12.2023 - Current

Quality Control Inspector

Volcon Epower
01.2021 - 09.2022

Quality Control Inspector

Whirpool
01.2018 - 01.2019

Customer Service Manager

HyVee Foods
01.2017 - 01.2018

Patient Administration Specialist

US Army
01.2016 - 01.2020

Quality Control Inspector

Tyson Foods
01.2015 - 01.2016

MBA - Health Administration

University of Phoenix

Bachelor of Science - Liberal Arts And General Studies

University of Iowa

Associate of Science - Liberal Arts And Sciences

Kirkwood Community College

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Ronny Ndeke