Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, the ability to handle challenging work, and excellent time management skills.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Service Manager
Chipotle Mexican Grill
New York, NY
10.2021 - Current
Coached team members on customer service, menu education, and up-selling techniques to drive revenue.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Coordinated staff schedules to optimize labor efficiency and coverage.
Monitored inventory levels and ordered supplies as needed.
Established key performance indicators (KPIs) for the service team to measure success and productivity.
Maintained accurate records of cash transactions for accounting purposes.
Accounting Intern
Jamcob Electric LLC
The Bronx, New York
06.2024 - 08.2024
Conducted data entry for invoice processing and expense tracking.
Supported audits by organizing documentation and financial records.
Utilized accounting software to maintain accurate financial data.
Communicated effectively with vendors regarding payment inquiries.
Reviewed general ledger entries for accuracy and completeness.
Generated reports using Microsoft Excel to track budget expenditures versus actual costs.