Ronny J Gonzalez
Bridgeton,NJ
Summary
Dedicated manager with expertise in customer satisfaction, inventory management, and team leadership. Committed to ensuring smooth operations during peak times and delivering exceptional service.
Overview
5
5
years of professional experience
Work History
Manager
Italian Village
Plainfield, New Jersey
01.2024 - Current
- I am responsible for making sure everything is in check: customers, drivers, employees behind the counter, and cooks in the line are satisfied.
- At the end of each day, I am responsible for ensuring the list of inventory is updated and registered in full.
- During peak hours, I am behind the counter, making sure customers are being helped, workers are working fast and efficiently, and orders are being completed.
- When issues arise with the service or product, I am in charge of making sure the customer is taken care of.
Counter Person
Francescos Pizza
Edison, New Jersey
09.2023 - 04.2024
- At this high-paced pizzeria, my job was to answer phones, and work the counter during peak hours. I was also in charge of making the list of inventory needed for the following day.
- I was in charge of making the dough, ensuring there is enough ready to use for the following days, and planning ahead in case of catering events.
- Because this location had eight delivery drivers, I was responsible for sending out deliveries and cashing out every delivery driver at the end of the night to ensure the register was complete.
Counter/Pizza helper
Donatello's Pizza
Bridgeton, New Jersey
06.2021 - 08.2023
- As a counter helper, my job was to answer phones, process orders from third parties into our POS system, and send out deliveries.
- As a pizza man helper, I was in charge of making dough, pizza sauce, and any prep work for each day.
Timeline
Manager
Italian Village
01.2024 - Current
Counter Person
Francescos Pizza
09.2023 - 04.2024
Counter/Pizza helper
Donatello's Pizza
06.2021 - 08.2023