Summary
Overview
Work History
Education
Skills
Timeline
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Rontoria Jackson

Danville ,VA

Summary

Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Sales Associate

Dollar General
02.2021 - 08.2021
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.

Sales Associate

Food Lion
08.2023 - 11.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Deli Associate

Fas Mart
05.2022 - 08.2022
  • Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
  • Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
  • Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

Sales Representative

G Parency
11.2022 - 01.2023
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Cashier

Wendys Fast Food
01.2023 - 03.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Case Manager Intern

Milestone Counseling Services
01.2023 - 11.2023
  • Conducted thorough evaluations of client progress, adjusting case plans as needed to maximize success.
  • Streamlined case management processes by implementing efficient tracking systems for documentation and reporting purposes.
  • Identified community resources for clients, connecting them with essential services such as housing, healthcare, and employment opportunities.
  • Enhanced client satisfaction through timely follow-ups and consistent communication, addressing concerns and providing support.
  • Facilitated group sessions to address common challenges faced by clients during their transition process.

Direct Service Professional Intern

Open Arms Family Services
02.2024 - 05.2024
  • Improved clients'' independence through the development of individualized care plans and goal-setting initiatives.
  • Contributed toward program expansion by helping identify new community resources available for our clientele population.
  • Enhanced client satisfaction by providing personalized support and assistance in daily living activities.
  • Participated in ongoing training opportunities to stay current on industry best practices and enhance professional growth.

Education

Bachelor of Science - Humanities And Social Sciences

Virginia State University
Petersburg, VA
05.2024

High School Diploma -

Chatham High School
Chatham, VA
05.2020

Skills

  • Activities of daily living assistance
  • Daily living activities
  • Safety awareness
  • Behavioral support
  • Client Advocacy
  • Mental Health Support
  • Crisis Intervention
  • Documentation proficiency
  • Social Skills Development
  • Critical Thinking
  • Problem Identification
  • Communication Assistance

Timeline

Direct Service Professional Intern

Open Arms Family Services
02.2024 - 05.2024

Sales Associate

Food Lion
08.2023 - 11.2023

Cashier

Wendys Fast Food
01.2023 - 03.2023

Case Manager Intern

Milestone Counseling Services
01.2023 - 11.2023

Sales Representative

G Parency
11.2022 - 01.2023

Deli Associate

Fas Mart
05.2022 - 08.2022

Sales Associate

Dollar General
02.2021 - 08.2021

Bachelor of Science - Humanities And Social Sciences

Virginia State University

High School Diploma -

Chatham High School

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Rontoria Jackson