Zy’keria Washington
Hollister Co.
Ocala,FL
1
Certification
2
years of professional experience
Sales Associate / Stock Associate delivering customer service, point-of-sale transactions, and organized inventory support by completing 11–20 inventory tasks per week in a fast-paced retail setting. Supports daily sales goals by helping customers choose products, keeping merchandise accessible, and maintaining a clean store floor. Contributes to smooth shifts through accurate processing and reliable teamwork.
Work History
Sales Associate / Stock Associate
5 Months- Delivered excellent customer service in a fast-paced environment
- Assisted customers and maintained organized inventory
- Collaborated with team members to achieve daily goals
- Assisted customers with product selection and provided exceptional service experience.
- Maintained store appearance by organizing merchandise and ensuring cleanliness.
- Processed transactions accurately using the point-of-sale system effectively.
Team Member
1 Year 1 Month- Supported guests to enhance overall customer experience
- Handled transactions and resolved customer concerns professionally
- Processed transactions and addressed customer concerns to maintain satisfaction
Education
High School Diploma
- Graduated Cum Laude
- Graduated with Honors
- Honor Roll Recipient
- Medical Program Honors Recipient (4 Years)
- GPA: 3.3
Skills
Patient interaction
Compassionate care
Activities of daily living assistance
Patient mobility support
Vital signs monitoring
Infection control awareness
Patient safety awareness
Customer service
Medical terminology
EHR documentation
Catheter care
HIPAA compliance
CPR & BLS certification
Certification
- Basic Life Support (BLS)
- CPR Certification
- Stop the Bleed Certification
- Child Care Development Certification
Healthcare Experience
- Clinical Shadowing Experience, 50–70+ Hours, Observed healthcare professionals in ICU, PCU, and Dialysis settings., Observed patient care procedures and hospital operations., Learned infection prevention and patient safety practices., Observed interdisciplinary teamwork and provider communication., Assisted with appropriate non-clinical patient support activities., Developed familiarity with hospital workflows and clinical environments.
- AdventHealth Volunteer & Healthcare Observer, Supported patients, visitors, and healthcare staff., Assisted with patient comfort and non-clinical support activities., Demonstrated professionalism, empathy, and effective communication.
Leadership Experience
- HOSA – Future Health Professionals Member
- Placed 4th in Regional Health Care Administration/Management Competition
- Founder, Butterfly Hope Mental Health Awareness Project
Accomplishments
1. HOSA Health Administration — 4th Place, Regional Competition
Timeline
Sales Associate / Stock Associate
Hollister Co.
11.2025 - 04.2026Read More
Team Member
Easy Street Family Fun Center
06.2024 - 07.2025Read More
Westport Highschool
High School Diploma
Read More