Ron W Davis
Marshalltown,IA
Summary
Dedicated Director of Operations/Leader with multiple years of experience leading and optimizing supply chain operations, transportation operations, business operations, driving substantial growth, and fostering cohesive, high-performing teams. Skilled in strategic planning, resource optimization, team building, and performance analysis, consistently meeting and exceeding challenging targets. Adept at resolving disputes, aligning diverse teams, and enhancing operational efficiency. Proactive and detail-oriented, with a strong focus on continuous improvement and employee development. Recognized for exceptional leadership, communication, and business development abilities, with a successful track record of driving operational excellence and fostering enduring business relationships.
Overview
37
37
years of professional experience
1
1
Certification
Work History
National Used Parts Manager
Housby Mack, INC
Des Moines
05.2023 - Current
- Manage corporate tear down/shop facility, Distribution Center, and strategically located tear down vendor facilities through territory management. Direct report staff are 4 national sales, 1 international sales, 1 inventory manager, 2 distribution center associates and 10+ tear down technicians. Continually analyze and evaluating the departments financial (sales, expenses, profitability) to achieve success within the department. Oversee/Manage the day-to-day operation of all associates and operations of Used Parts. Quickly respond to customer e-mail requests, daily phone call inquiries, and corporate initiatives. We search for trucks with specific parts and parts distribution to satisfy customer demands.
- Documented and maintained performance policies and procedures.
- Control / Direct annual budget of $7 mm in sales
- Weekly/monthly/quarterly financial responsibilities
- Achieve Team goals through communication and documented policies and procedures.
- Monitor daily sales against daily/weekly/monthly sales goals through managing KPI’s.
- Meet regularly with staff to create and coach on resolutions to inquiries.
- Work with other department heads to achieve continuous improvement and expansion of customer base.
- Oversaw inventory management, ensuring accurate stock levels and efficient order processing.
- Developed and implemented process improvements to enhance parts availability and reduce lead times.
- Trained and mentored team members on best practices for parts handling and customer service.
- Collaborated with vendors to negotiate pricing and secure timely delivery of parts.
- Established performance metrics to evaluate team productivity and drive continuous improvement efforts.
Director of Operations
XPO Logistics
Des Moines
12.2021 - 11.2022
- Directed 9 dedicated operations with over $38 million in Gross Revenues. Define, implement, and revise operational policies and guidelines. Oversaw day-to-day activities in accordance with business objectives. Secure customer satisfaction through continuous communication. Assist in customers distribution solutions and adherence.
- Analyzed performance metrics to identify areas for process improvement, driving continuous enhancement efforts.
- Collaborated with senior leadership to align operational strategies with overall business objectives.
- Achieve team goals through formalized training plans, coaching and performance management.
- Monitor budget and utilize operational resources.
- Work collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Assess performance management structures and implement enhancements to improve frameworks and strengthen results.
- Analyzed customer feedback to identify areas of improvement and implemented changes to ensure customer satisfaction
- Developed and monitored key performance indicators (KPIs) to measure operational performance, resulting in improved decision-making
- Streamlined operational processes to enhance efficiency across logistics operations.
- Led cross-functional teams in implementing strategic initiatives to optimize supply chain performance.
Senior Operations Manager
XPO Logistics
Des Moines
06.2020 - 12.2021
- Managed multiple, large-scale projects across 10 sites. Managed employee-related issues encompassing labor, turnover, and diversity. Provided leadership for continual management and employee training initiatives.
- Oversaw workforce management planning, volume predictions and capacity planning.
- Optimized costs to contribute to productivity, cost development and proficiency of central fulfillment operations.
- Developed and maintained departmental budgets to ensure fiscal responsibility
- Established performance metrics and key performance indicators (KPIs) to track operational progress and ensure the success of initiatives
- Led a cross-functional team to identify and address process inefficiencies, resulting in a 5 to 8% reduction in costs
- Established and maintained strong relationships with vendors and suppliers, resulting in improved product quality and cost savings
- Developed and implemented safety and security protocols to ensure a safe working environment
Manager of Operations
XPO Logistics
Des Moines
12.2014 - 06.2020
- Devised processes to boost long-term business success and increase profit levels. Collaborated with process owners to refine procedures, devise best practices, and correct quality audit findings. Formulated processes to improve assistance to support groups, resulting in reduction of downtime and monetary loss.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Assisted in recruiting, hiring, and training of team members.
- Reduced operational risks while organizing data to forecast performance trends.
- Trained and guided team members to maintain high productivity and performance metrics.
- Led cross-functional teams to implement process improvements, enhancing overall service delivery.
Distribution Area Manager
The HACH Company
Ames
02.2014 - 12.2014
- Implemented strategic plans as well as contributed to evaluation and analysis of business objectives. Improved operational efficiency by recruiting and developing top talent to drive growth initiatives. Increased client retention by providing superior customer service.
- Documented safety action plans, quality initiatives, and team performance into computer system
- Monitored and managed stock levels, delivery times and transportation costs to adhere to clients' specifications.
- Developed and managed operating budget, meeting department goals
- Developed standard and emergency operating procedures for receiving, handling, storing, shipping and salvaging products.
Director of Operations
Tennant Truck Lines
Colona
02.2013 - 05.2013
- Defined, implemented, and revised operational policies and guidelines. Oversaw day-to-day production activities in accordance with business objectives. Assessed performance management structures and implemented enhancements to improve frameworks and strengthen results.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Evaluated performance, adjusted strategies, and maintained agile, sustainable operations.
- Set team and individual KPIs and provided regular, actionable feedback.
Regional Operations Manager
Jacobson Companies
Des Moines
02.2006 - 02.2013
Terminal Management
Ruan Transportation
Des Moines
08.1989 - 02.2006
Education
Bachelors of Science - Business Administration
Grand View College
Des Moines01-1993
Skills
- Business Operations
- Leadership
- Coaching and Mentoring
- Distribution
- Strategic Planning and Execution
- Recruiting
- Performance Analysis
- Business Development
- Relationship Building
- Customer service
- Inventory management
- Vendor relations
Certification
- Green Belt Certification
- Dec 2022 – Dec 2022
Timeline
National Used Parts Manager
Housby Mack, INC
05.2023 - Current
Director of Operations
XPO Logistics
12.2021 - 11.2022
Senior Operations Manager
XPO Logistics
06.2020 - 12.2021
Manager of Operations
XPO Logistics
12.2014 - 06.2020
Distribution Area Manager
The HACH Company
02.2014 - 12.2014
Director of Operations
Tennant Truck Lines
02.2013 - 05.2013
Regional Operations Manager
Jacobson Companies
02.2006 - 02.2013
Terminal Management
Ruan Transportation
08.1989 - 02.2006
Bachelors of Science - Business Administration
Grand View College