Ronald Wilson
Network Engineer
Spring Hill,United States
Summary
A seasoned network engineer with a decade of experience, I excel in securing and optimizing networks. My in-depth knowledge of LAN/WAN technologies, routing and switching, firewall configuration, and VPNs enables me to optimize network performance while maintaining robust security measures. My expertise in M365 administration allows me to implement best practices for data protection. I am well-versed in conducting security audits, vulnerability assessments, and incident response, and I am proficient in adhering to security frameworks and compliance requirements, such as NIST and ISO 27001. My proactive and detail-oriented approach helps me identify and mitigate potential security risks, while my collaborative nature and excellent problem-solving skills make me an asset in troubleshooting complex network and security issues.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work History
Network Engineer
Aktion Associates, Inc
Maumee, Ohio
02.2022 - Current
- Provided high-level connectivity support for corporate and business partner systems
- Organized frameworks to transfer secure data from internal to external and public networks.
- Held primary responsibility for availability and reliability of network infrastructure
- Managed, tracked, and coordinated problem resolution and escalation processes.
- Provided complete end-to-end engineering and installation of route-based IP network solutions according to client's parameters.
- Designed scalable and user-friendly network architecture to meet business objectives
- Replaced faulty or damaged network hardware components to improve performance
- Evaluated existing networks and systems for potential weaknesses to support intrusion prevention measures
- Employed firewalls and VPNs to safeguard network security and block unauthorized access
- Provided smooth communications by configuring LAN technology, wireless access points and controllers
- Reviewed system logs to determine usage levels, bandwidth, performance and system security.
- Maintained production networks according to company SLAs.
- Secured network systems by establishing and enforcing access control policies
- Responded promptly to information assurance notifications to detect vulnerabilities and protect clients
- Tracked network and telephony devices for performance and load threshold metering
- Performed and documented runbook network operations using step-by-step decision trees
- Determined major alterations to projects that could affect cost, completion date and customer relationship
- Identified root cause and delivered recommendations to alleviate future issues and failures
- Installed and supported hardware and software for desktops, servers and printers
- Worked closely with end users to solve problems related to hardware and software
- Monitored system upgrades, patches and new configurations
- Managed employee access, security roles and permissions
- Handled network configurations after hours and on weekends to alleviate downtime and maintain smooth performance.
- Determined and alleviated hardware, software and network issues
- Supported various operating systems and server technologies
- Uploaded, configured and managed antivirus detection software and email applications
- Delivered high level of support and maintenance to hardware, software and applications to maximize performance.
- Troubleshooting and network monitoring
- Participated in on-call shifts for holidays and weekends in case of system or network-related emergencies
- Created manuals and other documentation for use in new employee training classes
IT2 (E-5) Network Engineer/Lead System Administrator
United States Navy
San Diego, CA
01.2014 - 01.2022
- Led a team of eight in a dynamic Enterprise environment while ensuring resolutions to customer issues.
- Comprehensive background in system administration and system security derived from conducting domestic and global operations afloat in an enterprise environment.
- Managed risk while also protecting assets, property, and equipment while often going beyond expectations
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Providing network services to over 1000 users at a time
- Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults.
- Managed and maintained a 100+ mixed server environments (Windows/Linux) spanning different enclaves (Unclassified, Secret, Top Secret etc.) ensuring optimal uptime
- Responsible for optimizing existing IT Infrastructure to maximize efficiency of internal networks.
- Tier 2-3 support for issues, while effectively closing out all escalated tickets by providing quality service to clients
- Increased overall productivity by introducing new guidelines and procedures to automate and streamline repetitive tasks
- Responsible for the training of the IT department in the areas of network management, software, RMF, NIST Compliance, and other areas to ensure the team can provide effective service.
- Implementation/updating, permission management, printing issues and proper log-in procedures, directly resulting in 4 team members being promoted
- Resolved a history of network failure by tracking down and troubleshooting LAN connections resulting in the replacement and upgrade of critical pieces of gear
- Overhauled the networks shutdown procedures in order to protect critical data saving the team manhours
- Assisted in the passing of 4 major inspections leading to 100% readiness of the ship to prepare for Deployment over seas.
- Implemented new policies to segregate departments increasing security posture forthright as well as implemented new file servers to maximize file hosting with stretched resources
- Provided network upkeep and patching in order to protect against potential threats to our network environment Extensive knowledge in Cisco equipment and handling Including switches, routers and firewalls
- Set up user accounts, permissions and passwords and defined network policies and procedures
- Orchestrated and oversaw upgrades to system hardware and software
- Researched, recommended, configured and supported hardware and software for multiple departments
- Supported, configured, maintained and upgraded customer networks and in-house servers
- Managed network-related projects from concept to implementation
- Automated repetitive administrative tasks to shorten work times
- Monitored application and print servers, rapidly responding to faults and malfunctions
- Created configuration guides for deploying new desktops, laptops and mobile devices.
- Generated reports outlining network performance, costs and downtime issues
- Security Audits to ensure posture meets compliance standards.
- Implemented corrective plans of action for network availability and latency.
- Oversaw file system and storage upgrades while safeguarding data integrity and redundancy.
- Introduced management tools to create and manage virtual server computing environment.
- Implemented internet and intranet applications on multiple platforms.
- Spearheaded inventory control measures to replenish and maintain IT equipment.
- Contributed to development, administration and testing of disaster recovery plans.
- Configured and tested Windows Server operating systems with roles features.
- Recommended network security standards and upgrades to management.
- Troubleshot complex multi-vendor network service provider issues.
Education
Associate of Science - Information Technology
Keiser University
07.2021 - Current
No Degree - IAT Level 2 Certification: Comptia Security+
Syracuse University
Syracuse, NY 05.2001 -
Skills
Firewall management tools
Networking protocol expertise
Technical infrastructure upgrades
8021x experience
Organized and detail-oriented
Virtual private networks
Enterprise WiFi management
Network security systems
IT best practice framework expertise
Network device monitoring
Root Cause Analysis
Remote work support
Technical Support
Datacenter network implementations
Disaster recovery operations
Collaborative ability
Networking and routing protocol expertise
Cisco equipment familiarity
User credential management
System integration
Strong troubleshooting skills
DNS implementation
IP Services
SNMP monitoring
SolarWinds support
Subnetting expertise
Change Management
Program installations
System upgrades
Performance Analysis
Servers expertise
Hardware knowledge
Infrastructure planning
Technical Analysis
Product development
Organization and Time Management
Multitasking Abilities
Timeline
Network Engineer
Aktion Associates, Inc
02.2022 - Current
Associate of Science - Information Technology
Keiser University
07.2021 - Current
IT2 (E-5) Network Engineer/Lead System Administrator
United States Navy
01.2014 - 01.2022
No Degree - IAT Level 2 Certification: Comptia Security+
Syracuse University
05.2001 -