Ronya Lee
Newport News,VA
Summary
I'm just a bright, blessed, friendly welcoming young woman I have a big family that loves and supports me. I learned from my parents who were both strict and encouraging to never allow other people decide for you, to speak up for yourself, to shine your own light, and to aspire higher than the stars. However, I've discovered that redirection is more effective than rejection in this world. I've always desired to travel and leave my hometown behind. I adore taking advantage of fresh opportunities and I adore folks who likewise adore helping others. I enjoy getting my hands dirty and learning new things. I have a track record of success as a welder and customer service representative and I’m looking for more opportunities outside of my experiences.
Overview
3
3
years of professional experience
Work History
Welder
Huntington Ingalls Industries
08.2022 - Current
- Welded in flat, horizontal, vertical, and overhead positions.
- Maintained clean working environment by consistently organizing tools and equipment, promoting workplace safety.
- Fabricated shop parts directly from blueprints.
- Inspected welds and checked critical measurements to meet specifications.
- Clamped, held, tack-welded, heat-bent and bolted component parts to achieve required configurations and positions.
Customer Service Representative
Walmart
10.2021 - 02.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
Bachelor Of Psychology - Psych
Regent University
Virginia Beach, VAHigh School Diploma -
Warwick High School
Newport News, VA05.2022
Skills
- empathy
- communication
- adaptability
- efficiency
- relationship building
- problem-solving
- product knowledge
- digital literacy
- Welding
- Fabrication
- Blueprint Reading
- Stick Welding
- Torch cutting
- Layout and Fitting
- Shaping and cutting
- Flux-Cored Arc Welding
- Vertical Welding
- Structural welding
- Steel Fabrication
- Flat Welding
- Equipment Operation
- Tool repair and maintenance
Timeline
Welder
Huntington Ingalls Industries
08.2022 - Current
Customer Service Representative
Walmart
10.2021 - 02.2022
Bachelor Of Psychology - Psych
Regent University
High School Diploma -
Warwick High School
Similar Profiles
Ellen TeddyEllen Teddy
Business Management Analyst at Huntington Ingalls Industries-Ingalls ShipbuildingBusiness Management Analyst at Huntington Ingalls Industries-Ingalls Shipbuilding
Bryan GillyBryan Gilly
Lead Machinery Field Engineer, Designer 4 at Huntington Ingalls Industries Ingalls ShipbuildingLead Machinery Field Engineer, Designer 4 at Huntington Ingalls Industries Ingalls Shipbuilding
Carl HooperCarl Hooper
Sheet Metal Mechanic at Huntington Ingalls IndustriesSheet Metal Mechanic at Huntington Ingalls Industries
Golden Ootsey, Jr.Golden Ootsey, Jr.
Temporary Fan Operator Work Leader at Huntington Ingalls IndustriesTemporary Fan Operator Work Leader at Huntington Ingalls Industries
Kikilia PowellKikilia Powell
Maintenance, Home Improvement at Inside out Home ImprovementMaintenance, Home Improvement at Inside out Home Improvement