Roosevelt Ballard
Houston
Summary
Dynamic Pest Control Technician with proven expertise at All N-1 Pest Control Management LLC, excelling in pest removal and customer education. Recognized for enhancing client relationships and achieving a significant reduction in call-backs through effective treatment methods and adherence to safety protocols. Adaptable and dependable, committed to maintaining high industry standards.
Experienced with identifying and treating pest infestations using effective methods. Utilizes thorough inspection techniques and safe application practices to ensure successful outcomes. Track record of excellent problem-solving skills and strong customer relations.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Pest Control Technician
All N-1 Pest Control Management LLC
03.2017 - Current
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
- Utilized computer software to manage customer information and service scheduling.
- Inspected equipment for proper functionality to effectively facilitate application.
- Managed scheduling efficiently, allocating time effectively to accommodate both planned appointments and emergency calls as needed.
- Ensured optimal equipment functionality through routine maintenance checks and prompt repairs when needed.
- Expanded knowledge of industry trends and innovations by attending annual conferences and completing continuing education courses regularly.
Operations Manager
Northwest Pest Patrol
12.1993 - 02.2017
- Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
- Strengthened relationships with commercial accounts through attentive service and consistent communication regarding treatment progress.
- Complied with safety guidelines and regulations with during pest control processes.
- Adhered strictly to local pesticide application guidelines, minimizing environmental impact while maximizing efficacy against target pests.
- Inspected equipment for proper functionality to effectively facilitate application.
- Completed required treatment documentation while on-site and returned paperwork to office for processing.
- Promoted a safe work environment by consistently wearing appropriate personal protective equipment and following safety protocols during treatments.
- Conducted regular safety training sessions for staff, promoting adherence to industry regulations and best practices.
- Conducted regular pest control treatments for commercial and residential properties, resulting in significant decrease in call-backs.
- Trained new technicians in safety protocols and pest identification, enhancing overall skill set of team.
- Managed inventory of pest control products and supplies, ensuring adequate stock levels for service appointments.
- Performed routine maintenance on pest control equipment to manage wear and tear.
- Prepared detailed reports to provide information on pest activity and recommend corrective actions.
Education
Kashmere High School
Houston, TX05-1975
No Degree - Mechanical Engineering
University of Texas At Austin
Austin, TXBusiness Administration
University of Houston
Houston, TX05-1979
Skills
- Dependable and reliable
- Pest removal
- Safety protocols
- Chemicals handling
- equipment and vehicle maintenance
- use of routing and schedule software
- customer eduction and retention
- Rodent control
- Preventative measures
- Inspection techniques
- Chemical handling
- Integrated pest management
- Termite treatment
- Technical aptitude
- Pesticide application
- Equipment and tools
- Safety precautions and procedures
- Adaptable
- Creative problem solving
Certification
- Certified Pest Control Operator
- All N-1 Pest Control Management LL
- 3/2017 - Present
- Certified in Pest, termite and general pest control
Timeline
Pest Control Technician
All N-1 Pest Control Management LLC
03.2017 - Current
Operations Manager
Northwest Pest Patrol
12.1993 - 02.2017
Kashmere High School
No Degree - Mechanical Engineering
University of Texas At Austin
Business Administration
University of Houston
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