Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Roosevelt Campbell

Marietta,GA

Summary

Reliable, meticulous, motivated, goal-oriented experienced financial professional. I have a deep understanding of current financial markets; I'm able to leverage tools to tailor advice and guidance to each client's circumstances. Excellent at multitasking, always going above and beyond for my clients, and working under pressure with a keen attention to detail. Expertise in underwriting, relationship management, consistently delivering results and building long-term relationships.

Overview

9
9
years of professional experience

Work History

Senior Relationship Banker

Truist Bank
11.2022 - Current
  • Responsible for managing 100+ accounts (consumer and small business) while serving clients at highest level
  • Assess client's financial needs and make appropriate product recommendations or refer client to financial partners to help them attain their financial goals
  • Enhanced client relationships, leveraging credit analysis expertise, resulting in consistently being amongst the top performer in my branch with a customer experience score of 94%

Branch Manager/Underwriter

Mariner Finance
06.2019 - 11.2022
  • Responsible for managing overall branch operations by consistently achieving monthly growth goals, approving, or denying loans consistent with credit authority, reducing loss rates in the branch, and ensuring compliance and implementation of policies and procedures
  • Strategically led my team to achieving the 2nd highest growth in North Carolina with a 21.5% growth as well as finishing 1st in loans per employee across four states with 1.20 loans per employee in year of 2021. Demonstrated effective team leadership and operational efficiency.

Roadside Assistance

Allstate
06.2017 - 06.2019
  • Responsible for helping distressed motorists get their disabled vehicles back on the road
  • Revamped call dispatch procedures, leading to substantial reduction in response time and enhancing the efficiency of roadside assistance operations.

Process Assistant

Amazon
06.2015 - 06.2017
  • Responsible for an array of functions that includes picking and assorting incoming packaged materials, as well as supervising employees
  • Drove process improvements at Amazon, implementing an efficient system that significantly accelerated job completion, ensuring the company consistently met critical deadlines.

Education

Bachelor of Science – Business Administration -

Towson University
Towson, MD
05.2019

Associate of Applied Science – Business Administration -

Anne Arundel Community College
Towson, MD
12.2018

Skills

  • Credit analysis
  • Relationship Management
  • Attention to Detail
  • Excellent Customer Service
  • Excellent Written and Verbal Communication Skills
  • Strong in Sales
  • Self-Motivated
  • Financials Analysis
  • Financial Advising

Awards

  • Dean’s List – Towson University, Completed semester with at least a 3.5 GPA on multiple occasions.
  • Branch Growth– Mariner Finance, Branch recognized for having the highest growth in the district and 2nd highest growth in the state
  • Branch Loans Per Employee – Mariner Finance, Branch recognized for having the highest growth in the district, state, and the division.
  • Branch Delinquency – Mariner Finance, Branch recognized for having the lowest delinquency in the district.
  • Customer Experience - Truist, recognized for having the highest customer experience rating in branch

Timeline

Senior Relationship Banker

Truist Bank
11.2022 - Current

Branch Manager/Underwriter

Mariner Finance
06.2019 - 11.2022

Roadside Assistance

Allstate
06.2017 - 06.2019

Process Assistant

Amazon
06.2015 - 06.2017

Bachelor of Science – Business Administration -

Towson University

Associate of Applied Science – Business Administration -

Anne Arundel Community College

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Roosevelt Campbell