Rootherford Merisier
Cherry Hill,New Jersey
Overview
7
7
years of professional experience
1
1
Certification
Work History
Network Support Engineer
Mindray North America
02.2023 - Current
- Configuring and maintained 200+ network devices , such as : Aruba and Cisco devices.
- Working on switching related tasks , such as configuring and troubleshooting VLANS, Spanning-tree, Multi-chassis link aggregation, Port-channel, 802.1Q Trunks, switch stacking .
- Configuring and troubleshooting multicast routing using IGMP and PIM protocols.
- Configuring and troubleshooting 9800 and 3500 wireless controllers and Access-points.
- Providing IP Addressing scheme using VLSM ,to maintained VLAN table, and implementing DHCP server to assign IP addresses to Access-points.
- Upgrading Firmware of network devices ,such as: Aruba, HP switches, Cisco Wireless controllers and HP MSA 1060.
- Configuring SNMP v1/v2/v3 on network devices to send traps to NMS.
- Providing Network support to field installation engineers ,by troubleshooting system failures.
- Creating and reviewing technical documents .
Network Administrator
Enable Healthcare
03.2021 - 02.2023
- Configured and maintained network equipments such as: switches and routers.
- Configured Next generation firewall(Cisco FTD) and FMC to manage them in lab environment.
- Creation of Inside , outside and DMZ zone on FTD.(lab environment).
- Created ACL on switches to allow and deny access to specific subnets.
- Maintained network hardware and software and monitored network to support network availability to end users.
- Performed day-to-day LAN administration, maintenance, and support of a Datacenter.
- Identified and immediately resolved issues with network devices inside datacenter.
- Installed and updated Hardware on servers, this includes : Memory upgrade, Raid controller replacement, back plane installation , replacing failed hard drives.
IT Support Specialist
LONGPORT AVIATION SECURITY
10.2017 - 12.2019
- Used ticketing systems to manage and process support actions and requests.
- Created help desk tickets, troubleshot and resolved desktop issues.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Determined hardware and network system issues using proactive troubleshooting techniques.
- Responded to customer inquiries and provided technical assistance over phone and in person.
Education
Associate's Degree in IT - Computer Networking
Canado-Technique(CFPH)
Turjeau, Haiti06.2014
Skills
- Network Hardware and Software Maintenance
- Data Communications
- CISCO Installations
- New Installations
- Local Area Network (LAN)
- Network Configuration and Support
- Network Device Monitoring
- SNMP Monitoring
- Network Infrastructure Connectivity
- Wireless Technology
- Help Desk Support
- Wireless Access Point
Certification
- CCNA - Cisco Certified Network Associate
- CCNP Enterprise in Progress
- Comptia A+
- AWS solution Architect Associate
Timeline
Network Support Engineer
Mindray North America
02.2023 - Current
Network Administrator
Enable Healthcare
03.2021 - 02.2023
IT Support Specialist
LONGPORT AVIATION SECURITY
10.2017 - 12.2019
Associate's Degree in IT - Computer Networking
Canado-Technique(CFPH)
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