Roqaiya Rogers
Washington,Dc
Summary
Compassionate Youth Service Worker experienced in providing support and mentoring to at-risk youth. Achieved positive outcomes through effective behavioral management and crisis intervention strategies while developing engaging programs that foster growth. Focused on creating supportive environments that enhance youth development and promote meaningful connections.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Youth Service Worker
Umbrella Therapeutic Services
Washington, DC
08.2024 - Current
- Executed crisis intervention strategies during critical situations, providing immediate support and stabilizing youth in distress.
- Assisted in creating individualized care plans for at-risk youth.
- Monitored client progress and wellbeing through regular check-ins, fostering trust and accountability.
- Facilitated group activities to promote teamwork and social skills.
- Mentored individuals in life skills, educational subjects and vocational competencies.
- Organized workshops on life skills and personal development topics.
- Enhanced communication and support systems by collaborating with families, ensuring a holistic approach to client care.
- Engaged with community resources to provide additional support services.
Transportation Associate
Amnie transport
Washington, Dc
07.2023 - 08.2024
- Coordinated transportation logistics to ensure timely deliveries and route optimization.
- Communicated with drivers to resolve issues and maintain service quality.
- Monitored vehicle maintenance schedules to ensure safety compliance and reliability.
- Utilized tracking software to monitor shipments and update clients on status.
- Implemented process improvements for loading and unloading procedures at terminals.
- Assisted in managing inventory levels for efficient supply chain operations.
- Provided training support to new associates on transportation protocols and safety measures.
Education
Wheaton Highschool
Silver Spring, MDSkills
- Crisis intervention
- Individualized care planning
- Client assessment
- Case management
- Community resource navigation
- Life skills training
- Individual counseling
- Youth mentoring
- Educational support
- Workshop facilitation
- Recreational activities
- Communication strategies
- Team collaboration
- Time management
- Problem solving
- Conflict resolution
- Relationship building
- Active listening
- Mentoring techniques
- Family support
- Positive reinforcement
- Bullying prevention
- Suicide prevention
- Document management
Certification
- CPR
- Food handler
Timeline
Youth Service Worker
Umbrella Therapeutic Services
08.2024 - Current
Transportation Associate
Amnie transport
07.2023 - 08.2024
Wheaton Highschool