Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rori Couch

Aurora,CO

Summary

Ambitious and highly-motivated individual with strong leadership and interpersonal skills, who can add energy and value to an organization' quest for excellence. Dependable, hardworking, and eager to learn. Work in an environment which encourage me to succeed and grow professionally. Where I can utilize me skills and knowledge appropriately.

Overview

8
8
years of professional experience

Work History

Guest Service Representative

Holiday Inn Hotel
01.2023 - 12.2023
  • Enhanced guest satisfaction by providing exceptional customer service at the front desk.
  • Streamlined check-in and check-out processes for increased efficiency and guest convenience.
  • Assisted guests with reservation modifications, resolving any issues promptly and professionally.
  • Collaborated with housekeeping and maintenance teams to ensure timely room readiness for arriving guests.

Retail Sales Associate

Ace Hardware
06.2022 - 01.2023
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.

Pet Groomer

Hott Tails Pet Grooming And Mobile Grooming
05.2016 - 06.2022
  • Improved pet hygiene by providing thorough grooming services, including bathing, brushing, and hair trimming.
  • Enhanced pet appearance through skilled fur styling and expert scissor techniques.
  • Increased customer satisfaction with attentive care for each client''s specific needs and preferences.
  • Boosted repeat business by building strong relationships with clients and their pets through friendly interactions.
  • Prevented injuries by safely handling pets of various sizes and temperaments during grooming sessions.
  • Promoted a positive image for the company by representing the business at community events and pet expos.
  • Managed inventory of grooming supplies and equipment, placing orders as needed to maintain adequate stock levels.

Education

GED -

College America
Denver, CO
05.2013

Skills

  • Property Security
  • Event Planning
  • Report Preparation
  • Data Entry
  • Guest Relations
  • Customer Service

Timeline

Guest Service Representative

Holiday Inn Hotel
01.2023 - 12.2023

Retail Sales Associate

Ace Hardware
06.2022 - 01.2023

Pet Groomer

Hott Tails Pet Grooming And Mobile Grooming
05.2016 - 06.2022

GED -

College America

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Rori Couch