Highly motivated college student with extensive experience in retail and sales, demonstrating a strong ability to drive customer engagement and exceed sales targets. Proficient in utilizing technology to enhance the customer experience and streamline operations. Excellent communication skills, capable of building rapport with a diverse clientele and collaborating effectively in team settings. Eager to leverage my skills and experiences in a dynamic work environment to contribute to organizational success while continuing to grow professionally.
College assistant tutor at Brooklyn College learning center specializing in business and economic statistics. Responsible for identifying the individual needs of students to help them gain course content mastery and increase performance. Also responsible for tracking and recording student progress.
Ensured that all clients received stellar customer service while shopping in store along with following up through CRM platform to build rapport. Also responsible for maintaining and merchandising the sales floor based on trending items and my prior knowledge of luxury fashion.
Personalized clients shopping experience by directly assessing their needs through extensive luxury fashion product knowledge and maintaining a strong relationship before, during and after shopping. Also managed a store-branded Instagram account to promote new products and generate online sales
responsible for greeting and assisting the customers, along with maintaining the store's appearance. Provided exceptional customer service by assisting shoppers and addressing their inquiries. Managing inventory by restocking shelves and conducting regular stock checks.