Rory Cherry
Odenton,MD
Summary
Results-driven Senior Maintenance Technician experienced in overseeing maintenance operations for multi-unit residential communities. Delivered high resident satisfaction through effective team supervision, operational efficiency, and strong vendor coordination. Committed to enhancing organizational performance by adapting to challenges and maintaining consistent, organized practices.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Junk removal sole proprietorship
None
Odenton, Md
01.2025 - Current
- Handled customer requests and answered questions, resulting in increased customer satisfaction.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Completed day-to-day duties accurately and efficiently.
- Approached customers and engaged in conversation using effective interpersonal and people skills.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Coordinated household errands, ensuring timely completion of all essential tasks. and other essential duties.
Senior Maintenance Technician / Maintenance Supervisor
Bell Partners Inc
Odenton, MD
05.2022 - Current
- Oversee full maintenance operations for a multi-unit residential community.
- Manage preventative maintenance programs to reduce emergency service calls and extend equipment lifespan.
- Perform advanced diagnostics and repairs in HVAC, electrical, plumbing, appliance repair, and carpentry.
- Supervised and mentored maintenance staff, assigned daily work orders, and enforced performance standards to ensure timely and quality service.
- Maintain property curb appeal, mechanical rooms, and common areas to uphold high operational standards and enhance resident satisfaction.
- Partner with Community Manager on budgeting, capital improvement planning, and vendor coordination.
- Controlled inventory and supply purchasing to prevent shortages and enhance operational efficiency.
- Ensure compliance with OSHA standards and company safety protocols.
Education
Carter High
Dallas, TXSkills
- Preventive Maintenance HVAC Troubleshooting Basic Electrical Knowledge Basic Plumbing Knowledge Basic Appliance Maintenance Work Order Management Team Leadership Cost Management Vendor Coordination Safety Regulations Awareness Inventory Control Crisis Management
- Team Leadership
- Safety Regulations Awareness
- Crisis Management
- Problem resolution
- Customer service
- Interpersonal communication
- Attention to detail
- Task prioritization
- Team leadership
- Interpersonal communication
- Attention to detail
- Task prioritization
Certification
EPA 608 Certification – Type II (High-Pressure Systems)
Timeline
Junk removal sole proprietorship
None
01.2025 - Current
Senior Maintenance Technician / Maintenance Supervisor
Bell Partners Inc
05.2022 - Current
Carter High