Rory Downey
Okanogan,WA
Summary
Dynamic and results-driven professional with experience as a Security Systems Installer at Alder, excelling in system testing and customer support. Proven problem solver with strong time management skills, consistently enhancing user satisfaction through effective troubleshooting and quality assurance. Committed to maintaining high standards and improving operational efficiency.
Overview
5
5
years of professional experience
Work History
Security Systems Installer
Alder
Tallahassee, FL , New Orleans LA , Minneapolis MN
06.2023 - 01.2025
- Installed and configured various system components to meet operational requirements.
- Collaborated with team members to troubleshoot and resolve installation issues efficiently.
- Conducted quality checks on completed installations to ensure compliance with standards.
- Provided technical support during system installations, enhancing user experience and satisfaction.
- Assisted in training new installers on best practices and safety protocols.
Pizza Delivery Driver
West Side Pizza
Omak, WA
04.2022 - 06.2023
- Delivered pizzas promptly while maintaining safety and quality standards.
- Navigated delivery routes efficiently using GPS technology.
- Assisted in maintaining cleanliness and organization of delivery vehicle.
- Communicated effectively with customers to ensure satisfaction.
- Adapted quickly to new delivery routes and instructions.
- Ensured accurate order fulfillment by double-checking deliveries before departure.
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
Housekeeper
Best Western Hotel
Omak, WA
07.2020 - 12.2021
- Maintained cleanliness and organization of guest rooms and public areas.
- Followed safety protocols for chemical use, enhancing workplace safety standards.
- Assisted with laundry services, ensuring timely delivery of clean linens and towels.
- Operated cleaning equipment, including vacuums and floor buffers, ensuring efficient performance.
- Responded promptly to guest requests for additional amenities or housekeeping services.
- Reported maintenance issues to management, contributing to hotel upkeep and guest satisfaction.
Education
High School Diploma -
Okanogan Highschool
Okanogan, WA06.2022
Skills
- Customer support
- Taking care of equipment
- System testing
- Hardworking
- Finding house addresses
- Problem solver
- Critical thinking
- Time management
Accomplishments
Was the top 3 technician at Alder for hard work and efficiency.
Timeline
Security Systems Installer
Alder
06.2023 - 01.2025
Pizza Delivery Driver
West Side Pizza
04.2022 - 06.2023
Housekeeper
Best Western Hotel
07.2020 - 12.2021
High School Diploma -
Okanogan Highschool